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Theses/Dissertations

Communication

University of Wisconsin Milwaukee

Feedback

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Course Goals And Feedback Workflows: Examining Instructors' Pedagogy In Professional Communication Service Courses, Sara C. Doan May 2019

Course Goals And Feedback Workflows: Examining Instructors' Pedagogy In Professional Communication Service Courses, Sara C. Doan

Theses and Dissertations

In Professional and Technical Communication (PTC), feedback has not been studied in proportion to its importance, particularly in service, or introductory, courses. Feedback is a form of assessment; therefore, an empirical study of instructor feedback requires attention to PTC instructors’ pedagogical goals and learning outcomes. This research asked and answered three questions about

1. Instructors’ pedagogical goals and learning outcomes for their PTC service courses,

2. Instructors’ approaches to giving feedback on students’ resumes and cover letters, and

3. The extent to which instructors’ pedagogical goals and feedback aligned.

This research contributes data-driven findings on instructor feedback within PTC service …