Education Commons^™

Quality Management Of Ceibal En Inglés, Gonzalo Negrón, Graham Stanley, David T. Lind

English Language Institute

A chapter in Innovations in Education Remote Teaching

This chapter examines the role of quality management in Ceibal en Inglés, which has grown in scope from the small-scale observations of teachers undertaken during the pilot phase of the project in 2012 (Banegas, 2013:181) into a complex quality management system, involving approximately 300 teachers, which is “coherent and comprehensive and the largest teacher observation, development and evaluation system the British Council has globally ... in which every remote teacher is observed and evaluated, as well as trained according to needs” (Knagg and Searle, 2016). The need for quality management in Ceibal …