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An Approach To Designing Services In A Technological University: Re-Engineering Or Seduction?, Eileen Quinn, Olivia Edge, Sharon Feeney

System and Institutional Design and Transformation

This paper is written in the context of three Irish higher education institutions negotiating a merger in order to become Ireland’s inaugural ‘Technological University’. To be designated as a technological university (TU), the Dublin Institute of Technology (DIT), Institute of Technology Tallaght (ITT) and Institute of Technology Blanchardstown (ITB) are first required to merge and to then transform how they approach and deliver education and the services that support it. In this study, an experimental approach to entice into existence newly designed student- related services in the TU was trialled. The design of the study comprised a series of mini-projects. …