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Quality Of Community Sports Service Distribution And Behavior Intention Of The Elderly, Yani Cui, Hongying Wang
Quality Of Community Sports Service Distribution And Behavior Intention Of The Elderly, Yani Cui, Hongying Wang
International Journal of Physical Activity and Health
The purpose of this study was to explore the quality of community sports distribution service through the evaluation and satisfaction of the elderly in Yangpu District of Shanghai on the quality of community sports service and explore the relationship between the quality of community sports distribution service, satisfaction, and behavioral intention. Data were collected by using surveys and analyzed using mathematical statistics. The survey refers to SERVPERF model to design a six-dimension, intermediary variable satisfaction and behavioral intention five-point scale for the service quality of community sports distribution. The sample size was 261. SPSS25.0 was used to conduct data analysis. …