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Telecommunication Organization Employee Development Program's Role In Employee Engagement, Cynthia Jenkins Shuler
Telecommunication Organization Employee Development Program's Role In Employee Engagement, Cynthia Jenkins Shuler
Walden Dissertations and Doctoral Studies
The risk of losing the most talented workers due to limited career opportunities had become an issue for telecommunication organizations. Talented workers became disengaged when there were limited opportunities for growth and development. To address this issue, human resource practitioners created employee development programs aimed at increasing employee engagement to help retain talented workers. However, data to determine the link between employee development programs, engagement, and retention were limited. The purpose of this qualitative study was to explore managers' and employees' perceptions of how a telecommunication organization's employee development program contributes to employee engagement and to explore employees' experiences resulting …
Telecommunication Organization Employee Development Program's Role In Employee Engagement, Cynthia Jenkins Shuler
Telecommunication Organization Employee Development Program's Role In Employee Engagement, Cynthia Jenkins Shuler
Walden Dissertations and Doctoral Studies
The risk of losing the most talented workers due to limited career opportunities had become an issue for telecommunication organizations. Talented workers became disengaged when there were limited opportunities for growth and development. To address this issue, human resource practitioners created employee development programs aimed at increasing employee engagement to help retain talented workers. However, data to determine the link between employee development programs, engagement, and retention were limited. The purpose of this qualitative study was to explore managers' and employees' perceptions of how a telecommunication organization's employee development program contributes to employee engagement and to explore employees' experiences resulting …