Education Commons^™

Course Goals And Feedback Workflows: Examining Instructors' Pedagogy In Professional Communication Service Courses, Sara C. Doan

Theses and Dissertations

In Professional and Technical Communication (PTC), feedback has not been studied in proportion to its importance, particularly in service, or introductory, courses. Feedback is a form of assessment; therefore, an empirical study of instructor feedback requires attention to PTC instructors’ pedagogical goals and learning outcomes. This research asked and answered three questions about

1. Instructors’ pedagogical goals and learning outcomes for their PTC service courses,

2. Instructors’ approaches to giving feedback on students’ resumes and cover letters, and

3. The extent to which instructors’ pedagogical goals and feedback aligned.

This research contributes data-driven findings on instructor feedback within PTC service …

An Exploratory Study Of Learning Transfer From The Online Technical Communication Course To The Workplace, Richard Scott Schnoll

Theses and Dissertations

For technical communication educators, a fundamental consideration is to what extent the skills and information students learn in the classroom are applied in a workplace environment. While this issue has been studied, it has not been examined from the perspectives of students taking an online writing course or of instructors teaching that kind of course. To investigate this issue, I conducted a two-part, qualitative study consisting of surveys and follow-up interviews that explored instructor and student (former and current) perceptions regarding learning transfer from online business and technical writing courses to postgraduate jobs or careers.

Learning transfer theory was used …