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The Effect Of Cold Calling And Culture On Communication Apprehension, Kimberly Noreen Aguilar
The Effect Of Cold Calling And Culture On Communication Apprehension, Kimberly Noreen Aguilar
Theses Digitization Project
The purpose of this study was to ascertain whether cold calling improved, maintained, or worsened students' levels of communication apprehension (CA) and sought to understand the effects that culture and cold calling may have on students with CA within the framework of Uncertainty Reduction Theory.