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The Competencies And Characteristics Required Of An Effective Project Manager: A Web-Based Delphi Study, Jennifer M. Brill, M. J. Bishop, Andrew Walker

Instructional Technology and Learning Sciences Faculty Publications

This study explores the competencies required for a project manager to be effective in the workplace. We used a Web-based Delphi method to lead experienced project managers through an anonymous consensus-building process consisting of two rounds of surveys. The Round I analysis of 147 respondents, all with 20 or more years of project management experience, yielded 117 project management success factors, 78 of which were identified as “trainable” competencies. The Round II analysis confirmed 42 of the 78 competencies (53.8%) as “very important” to “extremely important” to project manager success. Important contributions of this study include: (a) reporting on project …