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Organizational Communication In Community Colleges: Staff Members’ Perspectives, Sinthea Reynolds
Organizational Communication In Community Colleges: Staff Members’ Perspectives, Sinthea Reynolds
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The purpose of this research was to determine if there was a significant relationship between scores on the Communication Satisfaction Questionnaire (CSQ) scale of effective managerial communication and scores on the Job Descriptive Index (JDI) scale of job satisfaction for non-faculty staff members at the participating community college.
A total of 75 non-faculty staff members from three separate community colleges in East Tennessee participated in the study. A modified version of the Communication Satisfaction Questionnaire (CSQ) developed by Downs and Hazen (1977) was used to collect data. The instrument used a Likert-type scale with a 7-point scale with eight dimensions …