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Chief Diversity Officers And The Process Of Culture Change Within Higher Education Professional Staff Units: A Qualitative Study On Cdo-Led Learning & Development Efforts, Amarildo "Lilu" Barbosa

Educational Studies Dissertations

Professional standards of practice for Chief Diversity Officers (CDOs) urge them to enhance institutional functions while leveraging education to build institutional capacity, but CDOs experience varying outcomes in their work. The current literature is limited with respect to how CDOs facilitate diversity learning and development experiences for professional staff in higher education. Adult learning theory argues for the implementation of intentional practices intended to drive developmental learning for adults: contextualizing the educational experience for learners, designing and delivering learning experiences that center the learner, and using assessment to provide relevant learning experiences that meet learner needs. However, it is not …