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Higher Education Leadership And Communication Apprehension Reduction Efficacy, Shane Puckett

Doctoral Dissertations

Universities use public speaking courses to reduce the communication apprehension among the student population of the institution. Previous research connects lower communication apprehension to higher university retention rate and higher student success rates. However, a gap in current research does not explain if communication apprehension reduction is as significant when a student enrolls in a public speaking course taught online as opposed to a public speaking course taught in a traditional face-to-face manner. The purpose of this study was to explore the efficacy of systematic desensitization as it is used in public speaking courses online. This study set-out to answer …