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Full-Text Articles in Education
Inside The Black Box Of Text-Message College Advising, Karen D. Arnold, Laura Owen, Jonathan Lewis
Inside The Black Box Of Text-Message College Advising, Karen D. Arnold, Laura Owen, Jonathan Lewis
Journal of College Access
Making college access and success more equitable at a national scale requires alternatives to intensive in-person modes of pre-college advising. Text-message advising campaigns are a promising intervention model for delivering college application and financial aid assistance affordably to large populations of college-intending, low-income students. College outcome results from a recent series of very large text-message programs have been disappointing however. Going inside the black box of text-message advising to understand why and how students engage in text-messaging programs can help explain program effects and inform the design of future virtual-advising programs. This study uses text mining techniques to investigate the …
The Student Experience Of Two-Way Text-Message College Advising: A First Glimpse, Karen D. Arnold, Venus Israni, Kathy Chau Rohn
The Student Experience Of Two-Way Text-Message College Advising: A First Glimpse, Karen D. Arnold, Venus Israni, Kathy Chau Rohn
Journal of College Access
This study examines the experiences of students enrolled in a text-messaging advising program in order to understand the conditions for impact in this rapidly proliferating intervention model. The program under study was a 15-state text-messaging college advising trial that attempted to increase the college enrollment outcomes of over 30,000 students who attended U.S. high schools with large percentages of low-income students. Data came from 3600 advisees who responded to text-message queries about their experiences in the texting program. The content of the queries was informed by focus group responses from 18 program participants. Results indicate that text-message college advising offered …