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Virginia Commonwealth University

Division of Community Engagement Resources

Impact assessment

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Service-Learning Community Partner Impact Assessment Report, 2021, Rebecca Hoppe, Katie Elliott, Lynn E. Pelco Jan 2021

Service-Learning Community Partner Impact Assessment Report, 2021, Rebecca Hoppe, Katie Elliott, Lynn E. Pelco

Division of Community Engagement Resources

In 2021, the Service-Learning Office at VCU conducted an assessment of the impact of service-learning on community partner organizations during the COVID-19 pandemic. The assessment aimed to collect actionable feedback to inform and improve upon current service-learning course practices. Partners (N = 18) were prompted with questions to assess the following topics: operational capacity, economic functioning, social environment, and partnership quality, both prior to and in concurrent with the COVID-19 pandemic. Quantitative findings suggested an overall improvement in scores from the 2017 assessment. Qualitative findings indicated the importance of relationships, concluding that adaptation, communication, and involvement were key factors …


Service-Learning Faculty Assessment: Report Of Results, 2018, Lynn E. Pelco, Katie Elliott, Katie Schifano Jan 2019

Service-Learning Faculty Assessment: Report Of Results, 2018, Lynn E. Pelco, Katie Elliott, Katie Schifano

Division of Community Engagement Resources

In Spring 2018, the VCU Service-Learning Office sponsored an evaluation process that gathered feedback from faculty members who teach service-learning classes. The goal was to deepen understanding of the barriers faced by VCU’s service-learning faculty instructors and to solicit feedback about key strategies for overcoming these barriers. An independent research consultant conducted the evaluation in two phases: an online anonymous survey and a 30-minute phone interview. Eighty service-learning instructors completed the online survey, and a stratified sample of 18 instructors completed the telephone interviews. Findings indicated that both the online survey respondents and phone interview participants experienced similar supports and …


2017-18 Student Success And Service-Learning Report, Lynn Pelco Jan 2018

2017-18 Student Success And Service-Learning Report, Lynn Pelco

Division of Community Engagement Resources

Institutional data across multiple academic years were used to assess the impact of undergraduate service-learning class participation on three critical student success metrics: Inclusive excellence, Degree completion, and Quality of learning. Results indicate that traditionally underrepresented student groups participated in VCU service-learning classes at expected rates given their proportion in the overall student population. Thirty-seven percent of undergraduate service-learning students were from underrepresented minority groups and 30% were Pell grant recipients. The average three-year retention rate across four matriculating cohorts of first-time, full-time undergraduate students was 84% for service-learning students compared to 70% for non-service-learning students. Seventy-two percent of undergraduate …


Service-Learning Community Partner Impact Assessment Report, Jennifer Jettner, Lynn Pelco, Katie Elliott Jan 2017

Service-Learning Community Partner Impact Assessment Report, Jennifer Jettner, Lynn Pelco, Katie Elliott

Division of Community Engagement Resources

In the summer of 2017, VCU’s Office of Service-Learning conducted an evaluation of the impact of service-learning on community partner organizations. This assessment aimed to collect actionable feedback from partners and to inform improvements to service-learning courses at VCU that successfully address partners’ concerns. An external researcher conducted phone interviews with a representative sample of 22 community partners. Partners were asked how a specific service-learning course impacted their organization in three areas: organizational capacity, economically, and socially. Partners were also asked about faculty interactions and the likelihood of recommending the service-learning course to other organizations like their own. This report …