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The Impact Of Crisis Intervention Team Training On Correctional Officer Burnout In A Southeastern State Prison, Jennifer L. Boyd

Doctor of Education (Ed.D)

This dissertation sought to ascertain whether or not Crisis Intervention Team (CIT) training could lower burnout in correctional officers (CO) in a Southeastern state prison system. Using an experimental learning theory in a quantitative, quasi-experimental approach, the researcher administered the pre-test and post-test assessments using Maslach Burnout Inventory to CO before CIT and 4-weeks after they completed CIT. The researcher concluded that CIT lowered burnout on CO in all areas of the MBI but was statistically significantly lower for emotional exhaustion and depersonalization.