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The Impact Of Positive Reinforcement Strategies On Increased Job Performance In A Virginia University Facilities Management Department, Brandon Keith Artis

Masters Theses, 2010-2019

Maintaining employee motivation and engagement on the job is important to organizational productivity (Groen, Wouters, & Wilderom, 2011; Leoni, 2011; Vroom, 1964; Wolf & Zwick, 2008). This study investigated the impact of positive reinforcement strategies on increased job performance. The data was obtained from mid-career, non-supervisory individual contributor employees at a Virginia university Facilities Management department, using a quantitative survey. The employees were asked to reflect on their perception of their own job performance, as well as the type, amount, and frequency of feedback they received from their supervisors while on the job. The research found that positive reinforcement has …