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A Duoethnographic Exploration Of Persistent Technological Failures In Synchronous Online Education, Phillip A. Olt Ed.D., Eric D. Teman
A Duoethnographic Exploration Of Persistent Technological Failures In Synchronous Online Education, Phillip A. Olt Ed.D., Eric D. Teman
Advanced Education Programs Faculty Publications
While higher education becomes increasingly reliant upon technology to deliver instruction, technological failures profoundly affect faculty members and students. We used duoethnography to explore the student-instructor dynamic during persistent technological failures within a synchronous online course, which occurred during a semester-long, qualitative research methods course. Duoethnography allowed us to first explore our own experiences and then engage in a continuous dialogue to interrogate the same event without privileging one voice over the other. We provide a series of dialogues of our shared understandings and different perspectives, taken from discussions and reflections on the experience. We then provide deeply personal insight …