Education Commons^™

The Influence Of Employee Engagement On Discretionary Effort And Job Performance In The Cruise Line Customer Contact Center Workplace, Stephen B. Rodoquino Iii

FIU Electronic Theses and Dissertations

This nonexperimental, correlational study examined the relation among job fit,

psychological climate, and employee engagement and discretionary effort and job

performance. An Internet-based self-report survey was administered to a sample of 307

cruise line customer contact center reservation agents. The research hypotheses were

evaluated using correlational and hierarchical regression analytic procedures.

Job fit and psychological climate were linked positively and significantly with

employee engagement and employee engagement accounted for significant variance in

both discretionary effort and job performance. In evaluating the discretionary effort

conceptual model, after statistically controlling for gender, ethnicity and amount of job

experience, the results of the …

Revista Electrónica Leer, Escribir Y Descubrir Diciembre 2019 Vol 1 No 5, International Literacy Association

Revista Electrónica Leer, Escribir y Descubrir

Editorial, Marta Eugenia Sánchez González

El desarrollo de la conciencia fonológica: una propuesta para la cotidianeidad del aula, Marielos Murillo

La alegría perdida en el aprender: la necesidad de replantear el concepto de dificultades de aprendizaje , Johanna Sibaja

El desarrollo profesional de los tutores del Centro de Redacción Multidisciplinario del Recinto Metro de la Universidad Interamericana de Puerto Rico, Matilde García-Arroyo e Hilda E. Quintana

La lectura, un juego en serio, de Gaby Vallejo Canedo, Olga Núñez

Wawakunawan ñawirispa. Leyendo con los niños, Julieta Zurita Cavero

Examining The Cultural Intelligence And Perceptions Of Educational Decision-Makers: Factors That Relate To Decision-Making For Culturally And Linguistically Diverse Students Who May Have Disabilities, Annela Costa

FIU Electronic Theses and Dissertations

The purpose of the present study was to explore the cultural intelligence of educational decision-makers and their perceptions of the importance of factors that relate to pre-referral/referral and eligibility determination processes for culturally and linguistically diverse (CLD) students who may have disabilities. Participants (n=120) included teachers, school psychologists, and local education agents. The results revealed that individual-level factors predicted the cultural intelligence of educational decision-makers. Participants perceived factors related to pre-referral/referral processes to be more important in decision making when compared to factors related to eligibility determination; yet, participants self reported feeling more confident in making decisions involving eligibility determination. …

How Does The Work Of The Negro Youth Study (1937-1941) Fit Into The History Of The Social Sciences?, Randall Haines Kaufman

FIU Electronic Theses and Dissertations

Through a historical analysis[1] this dissertation addresses how the work of the Negro[2] Youth Study (NYS) fits into the historical development of sociology during the early Civil Rights Movement (CRM). Secondarily, the dissertation addresses the silence surrounding NYS and its place in Black Sociology.

As the Depression deepened, educators worried about another “lost generation” of young Americans.[3] In response, The American Youth Commission in 1935, followed by the NYS in 1937, sought solutions. In particular, the NYS represents a moment in social sciences, started in the 19^th century, or a moment when social sciences become a …

Student Affairs Professionals In Higher Education Institutions Who Participate In Study Tours: A Qualitative Study, Michelle M. Castro

FIU Electronic Theses and Dissertations

As colleges and universities are internationalizing their curriculum, there is a growing need for student affairs professionals to also become aware of and be familiar with internationalization and to become players in the global society. The present study focused on 12 participants who are currently student affairs professionals. The research focused on gaining an understanding and awareness of the role that international study tour experiences have on the professional and personal development of student affairs professionals. A qualitative research design was used for the study. Kolb’s Experiential Learning theory was used as the conceptual framework to explain the participants' experiences …

Workplace Incivility Toward Individuals With Disabilities, Secure Attachment Style, And Mental Health: Focus On Mediator And Moderator Effects, Mia Heikkila

FIU Electronic Theses and Dissertations

Despite the value of workplace civility, civility has been replaced by social exchanges that include statements and behaviors deemed largely unacceptable and undeniably rude. One type of rude behavior that appears innocuous is called workplace incivility, yet incivility disturbs efficient functioning among employees, intensifies work stress, and poses a grave financial hazard to an organization. Literature expressly on incivility toward individuals with disabilities is virtually non-existent, although emerging literature reveals that employees with disabilities are at a greater risk of experiencing workplace mistreatment vis-à-vis employees without disabilities. This quantitative study investigated the role of workplace incivility with respect to individuals …

The Role Of Number Writing In Early Math Readiness, Giselle Hernandez

FIU Electronic Theses and Dissertations

The purpose of this study was to understand how number writing in a class of low-income, pre-kindergarten children (N = 15) developed over the course of a school year, and to see what role that development played in their overall math readiness. This study used a mixed-methods approach. The target class was explicitly taught number writing as part of an early math intervention. Scores on a number writing inventory, and two math readiness assessments (Number Knowledge assessment, State of Florida VPK Assessment) were compared at the end of the year, both within the intervention group, and with a matched …

Music Literacy: A Multicase Study Of Five Choral Directors' Use And Understanding Of Choral Music Literacy In The Choral Classroom, Alicia M. Romero Sardiñas

FIU Electronic Theses and Dissertations

The purpose of this multi-case study was to give experienced choral music educators a voice. It sought to describe, examine, and understand five choral music educators’ perceptions and use of elements within choral music literacy. These elements were specifically sight-reading, text analysis, and composition. Research questions included 1) What are the choral music educators’ perceptions and understandings of choral music literacy? 2) How do these choral music educators design and implement their curriculum? and 3) How can choral music educators balance performance requirements and the elements of choral music literacy, which are invaluable in the creation of independent music making? …

Twitter Activity Of Urban And Rural Colleges: A Sentiment Analysis Using The Dialogic Loop, Eugene H. Pons

FIU Electronic Theses and Dissertations

The purpose of the present study is to ascertain if colleges are achieving their ultimate communication goals of maintaining and attracting students through their microblogging activity, which according to Dialogic Loop Theory, is directly correlated to the use of positive and negative sentiment. The study focused on a cross-section of urban and rural community colleges within the United States to identify the sentiment score of their microblogging activity. The study included a content analysis on the Twitter activity of these colleges. A data-mining process was employed to collect a census of the tweets associated with these colleges. Further processing was …

Dominant And Critical Mathematics: A Multi-Case Study Examining Mathematics Teachers’ Equitable Teaching Practices, Laura Zamudio

FIU Electronic Theses and Dissertations

In the field of mathematics education, it is common for studies to use test scores to examine racial and socio-economic achievement gaps. The results of such studies have influenced mathematics teachers to address issues of equitable access and achievement as part of closing existing gaps (Gutiérrez & Ezekiel Dixon-Román, 2011). However, closing achievement gaps does not mean that equity has been addressed if marginalized students continue to express a cultural disconnect from the field of mathematics (Lubienski & Gutiérrez, 2008).

This qualitative multi-case study seeks to attend to these issues by exploring the understandings of equity and equitable teaching practices …

An Examination Of Cuban-American Social Studies Teachers' Cultural Consciousness Relative To Their Identity, Educational Beliefs, And Curricular Decisions: A Critical Latino Theoretical Perspective, Victor Barrios

FIU Electronic Theses and Dissertations

The purpose of this research was to examine how five self-identified Cuban-American social studies teachers, in a city where they are viewed as the dominant culture, demonstrated ethnic and cultural identity, expressed educational beliefs on teaching and learning, promoted culturally diverse pedagogy, and approached the official curriculum relative to their cultural consciousness. This study used a qualitative research design with multiple case and cross-case analysis. Critical Latino theory was the theoretical framework employed for social and cultural categories pertinent to Latinx groups. The study found that the teacher-participants in this study reflected a dominant cultural ideology in Miami which influenced …

The Impact Of Socioeconomic Factors On Food Insecurity Among Syrian Refugees In Florida, Racha Sankar

FIU Electronic Theses and Dissertations

Syrian refugees settled in the United States may experience food insecurity due to different socioeconomic factors that may include nutrition knowledge, language proficiency, women’s education, and perceived stress. The structure and the type of households may also contribute to food insecurity in this population.

The objective of this study was to measure food security among Syrian refugees residing in Florida. It also aimed to determine the socioeconomic factors that may attribute to food insecurity at household level.

A comprehensive 228-item questionnaire was administered to N=80 households (n=43 in rural areas, n=37 in urban areas). Families with and without children were …

A Visually-Enhanced Approach To Multivariate Calculus Facilitated By A Computer Algebra System, Belarmino Gonzalez

FIU Electronic Theses and Dissertations

This study investigated the effects of a visually-enhanced approached to the teaching of selected multivariate calculus concepts on students’ mathematical understanding and visualization. The sample size consisted of 65 undergraduate students from Miami Dade College, a large Hispanic Serving Institution in the Southeast. A pretest – posttest, nonequivalent group design was used. CAS dynamic worksheets containing visualizations and geometric representations were created using a computer algebra system and embedded as part of the lecture in the experimental group. Instructor-developed instruments were used to measure students’ prerequisite knowledge for multivariate calculus, and students’ mathematical understanding of selected concepts. Furthermore, Yoon (2011)’s …

How Are Social Studies Teachers Using Technology In The Classroom?, Stephanie Delgado

FIU Electronic Theses and Dissertations

So that students are equipped with the skills needed to compete a in a global economy, schools are being given resources intended to increase equity, opportunity, and to close the digital divide. Digital equitability exists when all students have access to both advanced technologies and the learning opportunities the technologies provide (Solomon, Allen, & Resta, 2003). The U.S. Department of Education notes that although students are graduating high school at high rates, performance gaps among students from low socioeconomic and various cultural backgrounds still exist. My study followed a constructivist grounded theory approach to examine how seven teachers in Miami-Dade …

Impact Of Out-Of-Class Science And Engineering Activities On Physics Identity And Career Intentions, Robynne M. Lock, Zahra Hazari, Geoff Potvin

Department of Teaching and Learning

The number of physics bachelor’s degrees that are awarded in the United States annually is small compared to most other science, technology, engineering, and mathematics fields, and only about one-fifth of these degrees are awarded to women. Understanding the influence of students’ science and engineering experiences on career choices is critical in order to improve future efforts to increase the number of physics majors and the participation of women. In this work, we use a physics identity framework to examine the impact of out-of-class science and engineering activities on three identity dimensions and the relationship between these dimensions and physics …

The Hpst Framework: A Case Study On An Organizational Tool Used To Understand Historical Narrative In A Social Studies Classroom, Jose M. Pombo

FIU Electronic Theses and Dissertations

This dissertation chronicled a multifaceted study utilizing the Historical, Philosophical, Societal and a Takeaway (HPST) Framework; an organizational tool used for document analysis. Utilizing a case study format, this research unpacked how a charter school teacher used HPST within her own ninth grade Advanced Placement World History class. As a starting point, I offered an account of my own autobiographical narrative, chronicling through my attempt at ethnographic writing and infused with scholarly literature as needed. Consequently, this personal narrative was coupled with my professional experiences within the Social Studies field. Upon this foundation, this study explored the use of the …

Reflexión En La Apertura Del Xiv Congreso Latinoamericano Para El Desarrollo De La Lectura Y La Escritura 28 De Setiembre 2017, Guiselle Garbanzo Vargas

Revista Electrónica Leer, Escribir y Descubrir

No abstract provided.

Cómo Mediar El Desarrollo De La Lectura Y Escritura A Través De Hacer Visible El Pensamiento, Angela K. Salmon

Revista Electrónica Leer, Escribir y Descubrir

Resumen

Este artículo se fundamenta en teorías que sugieren la importancia de nutrir el pensamiento para promover la lectura y la escritura. A través de ejemplos provenientes de experiencias de investigación acción en salones de clase, la autora da crédito a teorías científicas que sostienen la importancia de estimular el lenguaje oral como base para el desarrollo del lenguaje escrito. Por otro lado, se enfatiza la estrecha correlación entre lenguaje y pensamiento para reflexionar sobre la importancia de estimular el pensamiento para generar en el niño la necesidad de hacerlo visible a través del lenguaje oral y escrito. Se propone …

Las Prácticas De Escritura Académica De Estudiantes De Psicología De Dos Universidades Públicas, María Eugenia Martínez Compeán, Gerardo Hernández Rojas, Maricela Vélez Espinosa

Revista Electrónica Leer, Escribir y Descubrir

Resumen

Conocer las prácticas de escritura académica que realizan las distintas comunidades universitarias reviste particular importancia porque permite, por un lado, determinar las formas específicas en que cada comunidad disciplinar se comunica y genera el conocimiento y, por otro, facilita proponer una serie de medidas que promuevan la enculturación académica en los códigos, discursos y convenciones disciplinares, como una forma específica de alfabetización que las instituciones de educación superior deberían garantizar para que sus estudiantes puedan ser miembros activos de sus respectivas comunidades profesionales (Castelló, 2014). El objetivo del trabajo es indagar las prácticas de escritura que realizan los estudiantes …

Desarrollo De La Lectura Comprensiva En El Programa De Estudio De Español De Primer Ciclo: Un Análisis Desde El Enfoque Psicolingüístico, María De Los Ángeles Carpio Brenes

Revista Electrónica Leer, Escribir y Descubrir

Resumen

Este artículo de análisis documental tiene por objetivo establecer la concordancia entre el procedimiento para la enseñanza de la lectura comprensiva que propone el Programa de Estudios de Español de I Ciclo de la Educación General Básica (Ministerio de Educación Pública, 2014) y los niveles de procesamiento cognitivo para la lectura comprensiva que establece el enfoque psicolingüístico. La información se presenta en tres apartados: antecedentes, referentes teóricos, análisis comparativo y conclusiones. Del estudio se desprenden, como recomendaciones fundamentales, que el profesorado de primaria debe recibir capacitación sobre los procesos psicolingüísticos que intervienen en el aprendizaje de la lectura, y …

Cuentos De Hadas En El Siglo Xxi, Vigencia En Medio De La Incertidumbre, Carlos Rubio Torres, Ana Coralia Fernández Arias

Revista Electrónica Leer, Escribir y Descubrir

Resumen

Se presenta, en este artículo, un acercamiento a la definición de los cuentos maravillosos o los cuentos de hadas. Tal como lo han confirmado estudiosos como Propp y Todorov, son textos que tienen su origen en la antigüedad. No se sabe, con certeza, dónde se narraron las versiones originales. Durante siglos se transmitieron por medio de la oralidad y fue hasta, aproximadamente, tres siglos que empezaron a difundirse, convertidos en escritura e impresos en libros. No solo son obras destinadas a la niñez pues representan características de todos los seres humanos. En el siglo XXI, los cuentos de hadas …

Calidad De La Educación Y La Enseñanza De La Lectura Y La Escritura, Gilberto Alfaro Varela

Revista Electrónica Leer, Escribir y Descubrir

Resumen

Todo proceso educativo de calidad está orientado a promover una educación integral. Los procesos de lectura y escritura son aspectos esenciales en el aprendizaje cuando la intención es que los aprendices continúen aprendiendo siempre. Este trabajo pretende aportar una orientación, basada en la experiencia personal y sustentada teóricamente, para reflexionar en torno a la forma en que los docentes en todos las áreas y niveles educativos pueden favorecer procesos de lectura y escritura, acordes con la naturaleza de las disciplinas o asignaturas que enseñan. La intención es iniciar la reflexión e inducir de manera progresiva a que los docentes …

Editorial Volumen 4, Editorial Volumen 4 Marta Eugenia Sánchez González

Revista Electrónica Leer, Escribir y Descubrir

No abstract provided.

Practitioner’S Guide To Social Network Analysis: Examining Physics Anxiety In An Active-Learning Setting, Remy Dou, Justyna P. Zwolak

Department of Teaching and Learning

The application of social network analysis (SNA) has recently grown prevalent in science, technology, engineering, and mathematics education research. Research on classroom networks has led to greater understandings of student persistence in physics majors, changes in their career-related beliefs (e.g., physics interest), and their academic success. In this paper, we aim to provide a practitioner’s guide to carrying out research using SNA, including how to develop data collection instruments, setup protocols for gathering data, as well as identify network methodologies relevant to a wide range of research questions beyond what one might find in a typical primer. We illustrate these …

Women, Emotional Labor, And Higher Education Administration: A Qualitative Interview Study, Almi Rodriguez

FIU Electronic Theses and Dissertations

Emotional labor is not a gender-specific experience. Hochschild (1983) estimated that roughly one-third of American workers encounter substantial emotional labor demands as a result of their occupation. However, this study examined women’s experiences with emotional labor in higher education because women face different expectations of emotional management (Wharton & Erickson, 1993; Hochschild, 1983). Emotions are situated within larger, gendered, and sexualized hierarchies that are reinforced through normalizing discourses and social arrangements that dictate what is normal (Illouz, 2007). Furthermore, power relations shape emotions through sometimes unseen, yet repetitious disciplinary techniques (i.e., emotional norms) that make up the patriarchy; particularly in …

Persistence Among Emerging Adults With Traumatic Brain Injury In Postsecondary Settings, Ardith A. Clayton-Wright

FIU Electronic Theses and Dissertations

This longitudinal study sought to investigate the demographic and socio-psychological factors associated with predicting persistence in postsecondary education among emerging adults with traumatic brain injury. The predicting variables in this study were: (a) gender (sex), (b) socioeconomic status (SES), (c) employment, (d) years of education; (e) age at onset of injury, (f) existence of familial capital/parental involvement, and (g) hours spent studying for a class.

Data were obtained from a secondary dataset collected by the Traumatic Brain Injury Model Systems National Data and Statistical Center longitudinal database. There were 2436 participants with TBI in the study. Ages ranged from 16 …

#Fomo: How The Fear Of Missing Out Drives Consumer Purchase Decisions, Michelle Van Solt

FIU Electronic Theses and Dissertations

This research focuses on consumers’ experiential purchase decisions motivated by the fear of missing out (FOMO). I propose that consumers are more likely to attend an event when individuals with whom they have strong (weak) interpersonal ties will be present, because consumers will experience higher (lower) levels of FOMO. The results of one qualitative and four quantitative studies, including a behavioral study, demonstrate that purchase intent is higher when participants imagine that their close friends (i.e., strong ties) will attend, an effect mediated by FOMO and anticipated regret. Furthermore, the type of experience (i.e., ordinary, extraordinary) moderates the relationship of …

Virtual Patient Simulation: Training Pre-Health Professionals In Suicide Risk Prevention, Francisco Javier Fajardo

FIU Electronic Theses and Dissertations

The use of simulators and simulation training has become standard practice for students in medical and pre-health programs, including but not limited to, clinical and counseling disciplines in pre-health education. Students train and sharpen their skills using this technology to prepare them for real-life encounters with future patients (Berman, Durning, Fischer, Huwendiek, & Triola, 2016). One possible encounter, a suicidal patient, is a challenge that most counselors or therapists are not prepared for, causing stress and affecting their confidence. The literature describes how treating clients/patients with suicidal ideation and behavior is stressful for even the most experienced mental health professional …

A Quantitative Analysis Of Pre-Service Teachers Beliefs Towards Implementing Multicultural Curriculum, Camila Basterrechea

Undergraduate Research at FIU (URFIU) Conference

While the number of individuals that pursue a higher education degree has increased, white students still makeup the majority of students with 58%, while blacks make up 15%, Hispanics 17%, Asian/Pacific 7%, and American Indian/Alaskan at .8% (NCES, 2018). One possible means to bridge this racial gap, is to utilize multicultural curriculum. Multicultural education is an idea, movement, and process that is designed to increase educational quality for all students (Banks, 1995). Implementing multicultural curriculum in the classroom allows student to connect the content with their lives. This method of inclusive teaching increases student engagement and interest by providing them …

Democratizing Science Communication Training Access For Stem Graduate Students, Idarabasi Akpan

Undergraduate Research at FIU (URFIU) Conference

INTRODUCTION: STEM graduate students are the future of science communication and will serve as science ambassadors. Increasingly, communicating science to the public is recognized as the responsibility of professional scientists; however, these skills are not always included in graduate training. This study provides a comprehensive analysis of what science communication training is like from the point of view of today’s STEM graduate students. METHODS AND DATA SET: A survey was distributed across the US in 2018. We received 143 complete responses from STEM graduate students in 24 states, two US territories, and three international locations. We have a gender ratio …