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Full-Text Articles in Education

Job Stress Effects On Job Satisfaction And Attrition In 9-1-1 Call Centers, Damarys Jaile Gilligan Jan 2020

Job Stress Effects On Job Satisfaction And Attrition In 9-1-1 Call Centers, Damarys Jaile Gilligan

Theses and Dissertations

In 9-1-1 call centers across the nation the personnel shortage has become a crisis. The nature of the job of a 9-1-1 telecommunicator is stressful due to the high volume of emergency calls. This applied dissertation was designed to learn if there is a relationship between job stress, burnout levels, and job satisfaction in 9-1-1 telecommunicators. This was a nonexperimental quantitative survey research with a correlational approach. The population was a nonprobability convenience sample recruited through the Survey Monkey Audience platform. Data was collected at one point in time. A total of 37 participants took part in the study. All …


Preparedness Of Student Affairs Professionals: The Difference Between A Council For Accreditation Of Counseling And Other Related Educational Programs Accredited And Council For The Achievement Of Standards- Best Practice Guided Academic Preparation Programs, Kelly J. Smith Jan 2018

Preparedness Of Student Affairs Professionals: The Difference Between A Council For Accreditation Of Counseling And Other Related Educational Programs Accredited And Council For The Achievement Of Standards- Best Practice Guided Academic Preparation Programs, Kelly J. Smith

Graduate Research Theses & Dissertations

A complicated relationship exists among several variables related to entry-level student affairs professionals’ preparedness for their first positions in the field of student affairs. In order to better understand the academic preparation of and the unusually high levels of attrition for entry-level student affairs professionals, their influence on job satisfaction and self-efficacy needed to be examined. The purpose of this study was to determine a difference between Council for the Advancement of Standards (CAS) best practice guided and Council for the Accreditation of Counseling and Related Educational Program (CACREP) accredited academic preparation programs and intentions to leave the profession of …


Job Retention And Job Satisfaction At The Behavior Therapist Level Working In Aba Companies In The Home Setting, Melissa M. Dauster Mar 2017

Job Retention And Job Satisfaction At The Behavior Therapist Level Working In Aba Companies In The Home Setting, Melissa M. Dauster

Dissertations

Purpose: The purpose of this relational study was to identify and compare the factors related to job satisfaction and job retention as perceived by behavior therapists working with children diagnosed with autism. A second purpose of the study was to determine the relationship between the level of burnout related to job retention, and the intrinsic and extrinsic level of motivation related to job satisfaction as perceived by Behavior Therapists working with students with autism. A further purpose of the study is to describe the improvements in the work place that behavior therapists working with students with autism identified as necessary …


The Effects Of Wellness Activity Choices On Urban Employees' Psychological Mood States And Job Satisfaction, Ruth Porter Holland Jan 1991

The Effects Of Wellness Activity Choices On Urban Employees' Psychological Mood States And Job Satisfaction, Ruth Porter Holland

Theses and Dissertations in Urban Services - Urban Education

This ex-post-facto study was designed to examine the effects of varied levels of physical activity participation choices on employees' mood states and job satisfaction. A six (group) x two (sex) x three (times) ANCOVA method analyzed the relationship of three independent variables (group, sex and repeated exercise sessions) to ten dependent psychological measures (seven mood states and three job satisfaction components). Comparisons by group, sex, and time were made to determine whether four treatment groups of male and female employees who made choices to participate in varied levels of physical activity over an eight week period differed significantly from two …