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Redefining Roles For The Digital Revolution: Reference, Repositories, And Reading Rooms, Susan A. Massey, Lisandra R. Carmichael
Redefining Roles For The Digital Revolution: Reference, Repositories, And Reading Rooms, Susan A. Massey, Lisandra R. Carmichael
Susan A. Massey
The University of North Florida Thomas G. Carpenter Library created new positions and departments within a 5-year period to support the introduction of disruptive technologies. The library transition included deselection of print reference materials, transitioning space from traditional reading areas to a technology-rich Library Commons, the implementation of EBSCO Discovery Service, and creation of a Digital Projects department. New services introduced included LibChat, LibAnswers, LibGuides, laptop and equipment circulation, a Digital Commons, and Campus Guides for internal documentation. These changes took place in an academic setting, but the lessons learned apply to all types of libraries. Session attendees will gain …