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Full-Text Articles in Education
Effects Of Management-Development Practices On Hospitality Management Graduates' Job Satisfaction And Intention To Stay, Edwin Torres, Howard Adler
Effects Of Management-Development Practices On Hospitality Management Graduates' Job Satisfaction And Intention To Stay, Edwin Torres, Howard Adler
Edwin Torres
Companies have long recognized the importance of training and developing their managers to prepare them for their short- and long-term careers. Formal management-development programs and other less formal means of management development abound in the hospitality industry. Therefore, one may ask whether the entry-level managers for whom these programs are designed perceive them to be effective. The present study explores management-development practices, procedures, and techniques, and their effects on job satisfaction and organizational commitment
Case Studies To Enhance Graduate Employability: Government As Employer, Matthew Mclean, Shelley Kinash, Linda Crane, Madelaine Judd, Cecily Knight, Kirsty Mitchell, David Dowling, Ros Schwerdt, Caroline Lovell
Case Studies To Enhance Graduate Employability: Government As Employer, Matthew Mclean, Shelley Kinash, Linda Crane, Madelaine Judd, Cecily Knight, Kirsty Mitchell, David Dowling, Ros Schwerdt, Caroline Lovell
Linda Crane
This is one in a series of case studies to enhance graduate employability. The theme of this case study is: • Government as employer Governments of all levels are significant providers of employment in Australia. With staff nearing 160,000, the Australian Public Service (APS) stands out as one of the nation’s largest employers (Australian Public Service Commission, 2014). Not only this, the APS is among Australia’s most significant providers of graduate employment. The number of graduates joining the APS peaked in 2011-12 at 917 (Towell, 2014). While this number has reduced to 784 in 2012-13 and 712 in 2013-14, the …
Acceptance And Commitment Therapy (Act) For Psychological Adjustment After Traumatic Brain Injury: Reporting The Protocol For A Randomised Controlled Trial, Diane L. Whiting, Grahame K. Simpson, Hamish J. Mcleod, Frank P. Deane, Joseph Ciarrochi
Acceptance And Commitment Therapy (Act) For Psychological Adjustment After Traumatic Brain Injury: Reporting The Protocol For A Randomised Controlled Trial, Diane L. Whiting, Grahame K. Simpson, Hamish J. Mcleod, Frank P. Deane, Joseph Ciarrochi
joseph Ciarrochi
Following a severe traumatic brain injury (TBI) there is a complex presentation of psychological symptoms which may impact on recovery. Validated treatments addressing these symptoms for this group of people are limited. This article reports on the protocol for a single-centre, two-armed, Phase II Randomised Control Trial (RCT) to address the adjustment process following a severe TBI. Participants will be recruited from Liverpool Brain Injury Rehabilitation Unit and randomly allocated to one of two groups, Acceptance and Commitment Therapy (ACT) or an active control (Befriending). The active treatment group utilises the six core processes of ACT with the intention of …
Examining The Need For Customized Satisfaction Survey Instruments Measuring Brand Loyalty For Higher Educational Institutions, Kendrick W. Brunson
Examining The Need For Customized Satisfaction Survey Instruments Measuring Brand Loyalty For Higher Educational Institutions, Kendrick W. Brunson
Kendrick W. Brunson
The success or failure of service-based organizations is determined in large part by consumers’ perceived value of those services. Value can be measured in terms of consumers’ perceived performance quality in comparison with the cost to consumers of purchasing the service. The ideal goal of service marketing organizations is to obtain and maintain a loyal base of delighted customers. Loyalty can be measured in terms of customer satisfaction, retention levels, and perception of service quality. In the higher education industry, private institutions compete for student enrollment with state-funded institutions on factors other than cost value. Standard quality and satisfaction survey …