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Full-Text Articles in Education

Instructing Teachers Of Children With Disabilities Within The Church Of Jesus Christ Of Latter-Day Saints, Katie E. Sampson Aug 2004

Instructing Teachers Of Children With Disabilities Within The Church Of Jesus Christ Of Latter-Day Saints, Katie E. Sampson

Theses and Dissertations

This study investigates benefits of in-service training on LDS primary teachers' ability to state an objective, obtain and keep attention, use wait time, incorporate active participation, teach to the multiple intelligences, and employ positive behavior management techniques. Two groups of 30 viewed either a video-tape or read a handout. Pre and post surveys were used to determine mean gain.
Using an ANCOVA, comparisons were made of overall mean gain for each group. Results showed participants made a gain of approximately 1/2 point per question on a 4-point scale on the video and the handout (video gain = .6032 p<.01; handout gain = .6264 p<.01). The results of this study support the hypothesis that teachers receiving one in-service will increase their perception of their ability to teach students with special needs.


A Team-Based Approach To The Design And Development Of A Customer Service Training Program For Deseret Mutual Benefit Administrators, Donna M. Ure Mar 2004

A Team-Based Approach To The Design And Development Of A Customer Service Training Program For Deseret Mutual Benefit Administrators, Donna M. Ure

Theses and Dissertations

This report describes the design and development processes used in creating a customer service training program for Deseret Mutual Benefit Administrators (DMBA) by three Instructional Psychology and Technology graduate students from Brigham Young University (the BYU design team). This paper reviews both the product and the process of developing the product. It also contains a formative evaluation of the product and provides a summative evaluation plan to be utilized by DMBA trainers once the product is fully implemented. The strengths and weaknesses of the training program are critiqued and recommendations for improvement are made. Finally, BYU design team members describe …