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Inside The Va: How Workplace Training Evaluation Impacts Employee Performance, Timica Emerson Apr 2017

Inside The Va: How Workplace Training Evaluation Impacts Employee Performance, Timica Emerson

Dissertations

Employee performance and patient satisfaction are strong indicators of the current state of a healthcare organization. Workplace training programs are used to teach employees the knowledge and skills necessary to effectively perform on the job. Instructor-led, online, blended and independent learning events are produced to address learning needs and to improve staff performance. These training programs are necessary for preparing staff to meet the demands of daily work expectations. The learning approaches should encourage trainees to apply what they learn to their work assignments.

When programs are not evaluated consistently and methodically by the participating employees, their sustainability is uncertain. …


Generational Learning Style Preferences Based On Computer-Based Healthcare Training, Michaelle H. Knight Apr 2016

Generational Learning Style Preferences Based On Computer-Based Healthcare Training, Michaelle H. Knight

Dissertations

Purpose. The purpose of this mixed-method study was to determine the degree of perceived differences for auditory, visual and kinesthetic learning styles of Traditionalist, Baby Boomers, Generation X and Millennial generational healthcare workers participating in technology-assisted healthcare training.

Methodology. This mixed-method research design used quantitative and qualitative data to analyze the research questions regarding generational learning style preferences. The study focused on quantitative data collection, through an online survey instrument that included two open-ended qualitative questions. The quantitative component (survey) was administered via a 24-question online survey. The results obtained from the qualitative component (interview questions) identified analyzable patterns and …