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Western Washington University

Computer Science Faculty and Staff Publications

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Predicting College Students’ Online Help-Seeking Behavior: The Effect Of Learning Proficiency, Interest, Prior Knowledge, Epistemological Belief, And Problem Difficulty, Qiang Hao, Brad Barnes, Robert C. Branch, Ewan Wright Apr 2016

Predicting College Students’ Online Help-Seeking Behavior: The Effect Of Learning Proficiency, Interest, Prior Knowledge, Epistemological Belief, And Problem Difficulty, Qiang Hao, Brad Barnes, Robert C. Branch, Ewan Wright

Computer Science Faculty and Staff Publications

Help seeking has been identified as a learning strategy manifesting capacities for self-regulated learning (Aleven, et al., 2003). Nevertheless, there is evidence that students often encounter barriers in help seeking in classroom settings. This may involve difficulties in identifying helpers or hesitation in approaching helpers due to anxiety or a lack of self-confidence (Ryan & Shin, 2011). Aided by web technology, students may not need to face such barriers when seeking help. Moreover, communicating with experts online or utilizing search engines makes abundant relevant information accessible, and is arguably less intimidating than face-to-face interactions. As a result, students seeking online …


What Factors Impact On Primary Students Using The Internet And Media For Learning And Entertainment At Home?, Jiangyan Lu, Qiang Hao Apr 2014

What Factors Impact On Primary Students Using The Internet And Media For Learning And Entertainment At Home?, Jiangyan Lu, Qiang Hao

Computer Science Faculty and Staff Publications

With the increasing affordability of Information Communication Technology (ICT), children can now access Internet from home via multiple devices. In developed countries, earlier concerns about a ‘digital divide’ among children due to inequalities in access to ICT have been replaced by concerns on ways they use ICT in schools and at homes (Kerawalla & Crook, 2002). However, little is known about how students use Internet to learn at home. It is generally viewed that some students engage too much time in online activities, such engaging in new media, playing games, or participating social networking, we do not know to what …