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Social Interaction Patterns Among Employees In Sheltered And Nonprofit Business Settings, Benjamin Lignugaris / Kraft, Charles L. Salzberg, J. J. Stowitschek, E. K. Mcconaughy

Special Education and Rehabilitation Counseling Faculty Publications

Recently, researchers have identified a number of social behaviors considered important for job success. Important social skills for entry-level employees include following instructions, clarifying instructions, providing assistance, and providing job-related information to co-workers (Buehler, 1969; Johnson & Mithaug, 1978; Rusch, Schutz, & Agran, 1982; Salzberg, Agran, & Lignugaris/Kraft, in press). Researchers have also recognized that these behaviors must be examined in the context in which they occur in the workplace (Berkson & Romer, 1980; Brody & Stoneman, 1977).

The context of a social interaction might be described in terms of the job setting in which the interaction occurs (e.g., restaurant, …