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Stephen F. Austin State University

Journal of Human Services: Training, Research, and Practice

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Full-Text Articles in Education

The Importance Of Endrew: Analyzing The Influence Of A New Legal Precedent In Pennsylvania Due Process Hearing Officer Decisions Before And After Covid-19 Closures, David H. Rush Jan 2024

The Importance Of Endrew: Analyzing The Influence Of A New Legal Precedent In Pennsylvania Due Process Hearing Officer Decisions Before And After Covid-19 Closures, David H. Rush

Journal of Human Services: Training, Research, and Practice

In 2017, a new standard for determining substantive violations of the Individuals with Disabilities Education Act (IDEA) was established with the ruling for Endrew F. v. Douglas County School District. Recently, the United States Department of Education and State Education Agencies have cited the Endrew decision as being important in defining what constitutes a free and appropriate public education (FAPE) under the IDEA, in light of mandated school closures due to the COVID-19 Pandemic. Despite its noted importance, there has been limited analysis into how this new legal precedent has influenced special education due process hearing officer decisions. …


Understanding The Addiction Recovery Experience: The Use Of Experiential Learning In Undergraduate Human Services, Chaniece J. Winfield, Jason M. Sawyer Jan 2024

Understanding The Addiction Recovery Experience: The Use Of Experiential Learning In Undergraduate Human Services, Chaniece J. Winfield, Jason M. Sawyer

Journal of Human Services: Training, Research, and Practice

Since 2020, the steady rise of overdose and substance use related deaths has created an ongoing need for a greater addiction workforce. Responding to this need, Human Service education programs are strongly encouraged to prepare competent professionals to work in recovery-oriented treatment settings. Research supports experiential learning to foster clinical competency, however its application toward SAMSHA transdisciplinary foundations in human service education is limited or unknown. The authors present an exploration of the use of experiential learning as a teaching tool to foster student competency toward the SAMSHA core transdisciplinary foundations of application to practice and professional readiness.


Technology-Based Training With Social Work Students To Enhance Suicide Risk Assessment Skills During Covid-19, Warren L. Miller Jr, Aswood Bousseau, Jesse Capece, Jayashree Nimmagadda Oct 2023

Technology-Based Training With Social Work Students To Enhance Suicide Risk Assessment Skills During Covid-19, Warren L. Miller Jr, Aswood Bousseau, Jesse Capece, Jayashree Nimmagadda

Journal of Human Services: Training, Research, and Practice

The global COVID-19 pandemic has touched every aspect of human life. It has exacerbated how students continue to learn during a global health crisis. Specifically, training students to address mental health challenges (i.e., suicide assessments) during and post-COVID-19 is of the utmost importance. Previous research shows higher education institutions' responses to adjusting to previous world health crises, yet little is known about social work programs pivoting to technology-based training to educate BSW and MSW students to continue serving vulnerable populations in their field practicum during COVID-19. In this study, using the competencies attainment survey, the researchers at an east coast …


Exploring The Use Of Witness Testimony In Special Education Due Process Hearings, Mary E. Sheppard, Samantha Riggleman, William Blackwell Jan 2023

Exploring The Use Of Witness Testimony In Special Education Due Process Hearings, Mary E. Sheppard, Samantha Riggleman, William Blackwell

Journal of Human Services: Training, Research, and Practice

The Individuals with Disabilities Education Act 2004 (IDEA) protects the rights of parents and/or guardians of children with disabilities to utilize the due process system to settle disagreements with school districts regarding their children’s Individualized Education Program (IEP). In the event that these disputes move before a due process hearing officer, it is common for each side to enlist experts to provide testimony to support one of the parties involved. In the current study, we examined the use of expert witness testimony in due process hearings in five large states throughout the United States. Findings indicated several concerning trends, such …


Predictors Of Student Knowledge Of Counselor Identity: Human Services & Related Mental Health Courses, Cortny Stark, Kylie Rogalla, Heather Cook, Joseph D. Wehrman Oct 2022

Predictors Of Student Knowledge Of Counselor Identity: Human Services & Related Mental Health Courses, Cortny Stark, Kylie Rogalla, Heather Cook, Joseph D. Wehrman

Journal of Human Services: Training, Research, and Practice

Professional organizations and the field at large have made great strides towards solidifying the professional identities of mental health professionals. Despite these efforts, public knowledge of different types of helping professionals remains limited. Public understanding of helping professionals’ identities is critical to mental health literacy, and has a significant impact on health outcomes. Post-secondary education provides many students with exposure to information regarding types of helping professionals, and their scope of practice. This expansion study engages students completing college-level courses to clarify those variables that predict student knowledge and perceived scope of practice of a variety of counselors.


Goal Setting: Impacting Teacher Candidate Growth In Residency Practicum Prior To Student Teaching, Shantel Farnan, Victoria Seeger, Sue Wood, Greg Rich Oct 2022

Goal Setting: Impacting Teacher Candidate Growth In Residency Practicum Prior To Student Teaching, Shantel Farnan, Victoria Seeger, Sue Wood, Greg Rich

Journal of Human Services: Training, Research, and Practice

Educator preparation programs and school districts continue to strive to meet their commitment to better prepare future teachers for entry into the field of education. For more than 100 years, beginning as a normal school, a midwest university has had a strong reputation for the preparation of teachers. After a significant revision to the curriculum to one driven by competencies, this university increased field experiences for teacher candidates, including a culminating year out called Residency Practicum and Student Teaching. Over the course of the undergraduate program, candidates work toward achievement of competencies assigned throughout the coursework and aligned to state …


Supportive Strategies For Human Services Online Internships: A Case Study Of Guttman Community College’S Remote Binary Model, Anya Spector, Nicole Kras Feb 2022

Supportive Strategies For Human Services Online Internships: A Case Study Of Guttman Community College’S Remote Binary Model, Anya Spector, Nicole Kras

Journal of Human Services: Training, Research, and Practice

Creating a viable human services internship program at the community college level presents many challenges, from retaining partner agencies willing to supervise, often inexperienced, beginning students, to retaining students willing to overcome personal, academic, and financial challenges to participate in an internship. These challenges were exacerbated by restrictions placed on in-person teaching and internships during the COVID-19 pandemic. In response, Guttman Community College’s human services program has developed a remote binary internship model that offers fieldwork students the benefits of participating in an internship through online agency-based supervised field placements or class-based asynchronous assignments for fieldwork students that cannot participate …


Trauma-Informed Supports For Rebuilding School Communities, Nancy S. Stockall, William H. Blackwell Oct 2021

Trauma-Informed Supports For Rebuilding School Communities, Nancy S. Stockall, William H. Blackwell

Journal of Human Services: Training, Research, and Practice

This manuscript describes four principles of trauma-informed supports that can guide school leaders in rebuilding school communities that have been fractured by the COVID-19 pandemic. Based on the work of Hobfoll et al. (2007), these principles are: a) promoting a sense of safety, b) addressing safety within behavior support practices, c) building relationships, and d) promoting self-efficacy and instilling hope. As schools slowly reopen, there is a risk that the re-opening will signify that the crisis has ended and schools can return to their previous policies and systems of support. However, the lingering and long-term effects of the isolation and …


An Ethical Framework For Interprofessional Social Work Education And Practice With Clients And Professionals, Misty G. Smith, Felicia Law Murray Feb 2021

An Ethical Framework For Interprofessional Social Work Education And Practice With Clients And Professionals, Misty G. Smith, Felicia Law Murray

Journal of Human Services: Training, Research, and Practice

Social work students must interface with other professionals amid diverse disciplines and settings. While aspects of their work requires independent practice, students also encounter practice environments that require cross-system approaches that can create ethical conflicts and dilemmas. Interprofessional collaboration and ethical decision making are specific behavioral outcomes students must demonstrate to achieve competency upon social work degree completion. In social work education, scholarship that highlights the benefits of exposing students to interprofessional education (IPE) is an emerging area. Gastmans’ Dignity Enhancing Care Model and the Generalist Social Work Practice Framework have been adapted to create an integrated framework, the Generalist …


Using Relational Frame Theory To Teach Nutritional Values, Summer Koltonski Ph.D., Ginger L. Kelso Ph.D., Glen Mcculler Ph.D. Feb 2021

Using Relational Frame Theory To Teach Nutritional Values, Summer Koltonski Ph.D., Ginger L. Kelso Ph.D., Glen Mcculler Ph.D.

Journal of Human Services: Training, Research, and Practice

Obesity is a significant health concern people of all ages on a global level. There have many studies that addressed nutrition concepts, however, those results are inadequate to lead to long term improved health because the improvements were too weak, too short lived, or did not generalize to other environments. There is a need to enhance the educational component and one solution is to design the instructional component using a theory of language and cognition, Relational Frame Theory (RFT). This method not only has potential to help the student learn information about foods, but also learn how to make comparisons …


Building A Strength-Based Support Program For College Students With Autism, Deann Lechtenberger, Wesley H. Dotson, Eriko Fukuda, Rebecca Beights, Jennifer Hamrick, James Williams, Barry Lovelace Feb 2021

Building A Strength-Based Support Program For College Students With Autism, Deann Lechtenberger, Wesley H. Dotson, Eriko Fukuda, Rebecca Beights, Jennifer Hamrick, James Williams, Barry Lovelace

Journal of Human Services: Training, Research, and Practice

Abstract


Examining The Preparedness Of Educational Diagnosticians In Texas, Mertie Gomez, William H. Blackwell, Corinna Villar Cole, Chase Young Sep 2020

Examining The Preparedness Of Educational Diagnosticians In Texas, Mertie Gomez, William H. Blackwell, Corinna Villar Cole, Chase Young

Journal of Human Services: Training, Research, and Practice

This study examined the extent to which educational diagnosticians in Texas perceived their certification program prepared them with the professional knowledge recommended by the Council for Exceptional Children’s Advanced Preparation Standards Specialty Set: Special Education Diagnostician Specialist (CEC, 2015). A total of 113 currently practicing educational diagnosticians in Texas responded to a 28-item survey based on the CEC standards for educational diagnosticians. Participants reported being less prepared to meet standards related to collaboration, vocational and assessment measures, behavior assessment measures, and language assessment measures. Diagnosticians working in urban school districts reported lower levels of preparation as compared to those working …


Training And Development Of Instructor-Leadership: An Instructional Systems Design Approach, Paul T. Balwant Sep 2020

Training And Development Of Instructor-Leadership: An Instructional Systems Design Approach, Paul T. Balwant

Journal of Human Services: Training, Research, and Practice

A body of research on instructors’ use of leadership behaviors in higher education teaching, often called instructor-leadership, is gaining momentum. Despite the field’s growth, the practical recommendations emerging from empirical investigations of instructor-leadership remain largely underdeveloped. In particular, the most popular practical implication – training and development of instructor-leadership – is given fleeting attention. In light of this, the present paper aims to provide detailed guidelines on the training and development of instructor-leadership by drawing from both the instructor-leadership and training and development bodies of literature. In so doing, this paper utilizes the instructional systems design approach to provide guidelines …


Lessons In A Different Language: Teaching Pre-Service Teachers To "Speak" Data, Christina Edmonds-Behrend, Stephanie Woodley, Frank Mullins Sep 2020

Lessons In A Different Language: Teaching Pre-Service Teachers To "Speak" Data, Christina Edmonds-Behrend, Stephanie Woodley, Frank Mullins

Journal of Human Services: Training, Research, and Practice

An undergraduate teacher education behavioral principles course focused on pre-service teachers’ accuracy of data collection using simple technology during a field-based experience is described. Pre-teachers, mostly special education majors, completed questionnaires at the beginning and end of the semester regarding whether simple technology (i.e., stopwatch, tally counter, interval timer) impacted data recording and perceived effectiveness. Interrater reliability was randomly assessed across two K-5 locations in which the pre-teachers tutored elementary-aged students in an after-school program. On-campus and on-site data collection interrater reliability results were promising, demonstrating pre-teacher ability to collect data accurately. Conclusions and recommendations for future practices are provided.


Using Data To Inform An Educational Staff Training Manual: Pilot Study, Jillian Dawes, John Lum, Jennifer Silber Carr, Nathan Lambright, Stephanie Child Feb 2020

Using Data To Inform An Educational Staff Training Manual: Pilot Study, Jillian Dawes, John Lum, Jennifer Silber Carr, Nathan Lambright, Stephanie Child

Journal of Human Services: Training, Research, and Practice

Evidence-based staff training in education is limited in the research literature. While several targeted components of staff training exist, no prior research has combined evidence-based procedures into a multi-component staff training manual. The purpose of the current pilot study was to improve training for new staff in a special education setting. A needs assessment indicated social validity in developing and implementing programs for behavior support plan training and phasing-in staff during training. Based on this data, a manual was developed to include comprehensive training procedures. While the amount of data was limited, results indicate some initial support for the manualized …


Autism: A Function Of Neurodiversity?, Jan Murdock Feb 2020

Autism: A Function Of Neurodiversity?, Jan Murdock

Journal of Human Services: Training, Research, and Practice

In a culture filled with changes and challenges, there is a need to support groups of people with differences. Neurodiversity is a concept where neurological differences are to be recognized and respected as any other human variation. It is truly a “brain thang”. This “brain thang” means that there are differences in the brain that cause a student to behave, respond, or react differently than a student who appears to function normally. Education should not be compartments in which one has only a mindset of “these are special education students” and “these are not special education students”. The mindset must …


Employing A Community Of Inquiry Framework To Understand Graduate Students' Perceptions Of Supports In Asynchronous Online Courses Focused On Assessment, Jessica A. Rueter, Frank O. Dykes, Stephanie Masters Oct 2019

Employing A Community Of Inquiry Framework To Understand Graduate Students' Perceptions Of Supports In Asynchronous Online Courses Focused On Assessment, Jessica A. Rueter, Frank O. Dykes, Stephanie Masters

Journal of Human Services: Training, Research, and Practice

As universities increase the number of online course offerings, the quality of programs is often called into question. In many instances, student input is not solicited when devising online course offerings and faculty often lack the training needed to devise a supportive online learning environment. The purpose of this qualitative study was to examine the supports that graduate students experience in an online graduate program focused on assessment practices for students with disabilities. The community of inquiry framework was used to examine the combination of social, teaching and cognitive presence. Findings from the study suggest that establishing and maintaining a …


Understanding Practice: A Pilot To Compare Mathematics Educators’ And Special Educators’ Use Of Purposeful Questions, Mary E. Sheppard, Robert Wieman Oct 2019

Understanding Practice: A Pilot To Compare Mathematics Educators’ And Special Educators’ Use Of Purposeful Questions, Mary E. Sheppard, Robert Wieman

Journal of Human Services: Training, Research, and Practice

Despite calls for alignment, descriptions of best practices from special education and math education researchers continues to diverge. However, there has been little discussion of how special education teacher educators and mathematics teacher educators compare in practice. This paper describes a study in which a range of teacher educators (N=51) were asked to evaluate a series of questions asked in response to a struggling student with a learning disability. The results indicate that teachers from both groups ranked initial assessment questions highly, and questions that lowered the cognitive demand of the task much lower. Differences between math education and …


Interaction Effects Of Socioeconomic Status On Emerging Literacy And Literacy Skills Among Pre-Kindergarten And Kindergarten Children: A Comparison Study, Kasey Thompson, Lydia P. Richardson, Heather Newman, Kathleen George Feb 2019

Interaction Effects Of Socioeconomic Status On Emerging Literacy And Literacy Skills Among Pre-Kindergarten And Kindergarten Children: A Comparison Study, Kasey Thompson, Lydia P. Richardson, Heather Newman, Kathleen George

Journal of Human Services: Training, Research, and Practice

Socioeconomic differences in children’s reading and educational outcomes have been thoroughly documented throughout literature. Bobalik, Scarber, and Toon (2017) examined the link between socioeconomic status (SES) and classroom instruction on emerging literacy skills in pre-kindergarten children. The results supported the theory that children identified as belonging to a low socioeconomic status enter school with lower emerging literacy skills and benefit most from academic instruction; these children’s literacy skills substantially increased throughout the academic year, growing closer to those of their peers who were identified with a high socioeconomic status. The aim of the present study was to expand our understanding …


Pedagogical Techniques That Provide Educational Value To Social Work Students Through Bereavement Academics And Empathetic Advancements, Sandra Renea Williamson-Ashe Feb 2019

Pedagogical Techniques That Provide Educational Value To Social Work Students Through Bereavement Academics And Empathetic Advancements, Sandra Renea Williamson-Ashe

Journal of Human Services: Training, Research, and Practice

The lack of empathy in college students has been documented and empathy levels are reported to have declined over recent years. College student bereavement has not been well-researched (Balk, 2008) but the lack of declining college student empathy has documentation in psychological expressions (Balk, 2008). This article addresses social work students engaged in an academic bereavement assignment that incorporates student centered instruction (SCI) and “teaching through relationships.” Using an untimely social work students’ death, students utilize research, reflection, cooperative small group learning, and applied theory, to compose a writing assignment. Intentionally introducing the “sorrowful empty chair” in the bereavement assignment …


An Exploratory Investigation Of A Flipped Classroom Model In Human Services Education, Nicola A. Meade, Narketta M. Sparkman-Key Phd Feb 2019

An Exploratory Investigation Of A Flipped Classroom Model In Human Services Education, Nicola A. Meade, Narketta M. Sparkman-Key Phd

Journal of Human Services: Training, Research, and Practice

Human services education has unique needs due to the practical elements that are a part of preparing students for the field. One aspect is for students to graduate with a firm capacity to enact the skill detailed by the National Organization of Human Services (NOHS, n.d.). A blending of on-campus and on-line components has been found to encourage higher order thinking and offer experiential learning (Rehfuss, Kirk-Jenkins, & Milliken, 2015). The flipped classroom pedagogical model offers one potential way for educators to create an environment that facilitates the learning needed and recommended. This study altered a class to the flipped …


Independent Educational Evaluations As Issues Of Dispute In Special Education Due Process Hearings, William H. Blackwell, Mertie Gomez Feb 2019

Independent Educational Evaluations As Issues Of Dispute In Special Education Due Process Hearings, William H. Blackwell, Mertie Gomez

Journal of Human Services: Training, Research, and Practice

This study examined the pertinent details and outcomes of special education due process hearings (n = 100) that addressed independent educational evaluations as an issue of dispute in a 14-state sample. Variables related to the frequency of these cases, the characteristics of students involved, the specific types of IEEs requested, and the other related issues and outcomes were coded and analyzed. Psycho-educational evaluations were addressed in the most due process hearings, followed by speech-language evaluations, and neuro-psychological evaluations. Statistically significant associations were identified between states regarding a) the extent to which IEEs are issues of dispute in due process …


Understanding The Relationship Between Gender And Self-Efficacy In Northeast Texas Public Schools, Abbie Strunc Ph.D., Kimberly Murray Ph.D. Feb 2019

Understanding The Relationship Between Gender And Self-Efficacy In Northeast Texas Public Schools, Abbie Strunc Ph.D., Kimberly Murray Ph.D.

Journal of Human Services: Training, Research, and Practice

Using a sample of 147 K-12 teachers in Northeast Texas, the authors examine the importance of gender for teachers, and if gender impacts his or her own feelings of self-efficacy, while controlling for demographic variables. Findings enhance scholars’ understanding of how men and women view themselves and their perceptions of their own self-efficacy in education. This research also merges the literature in education and sociology, providing an example of how interdisciplinary research can improve our understandings of social problems found within educational institutions.


Effects Of A Peer-To-Peer Mentoring Program: Supporting First-Year College Students’ Academic And Social Integration On Campus, Griselda Flores Ph.D., Antonio G. Estudillo Ph.D. Oct 2018

Effects Of A Peer-To-Peer Mentoring Program: Supporting First-Year College Students’ Academic And Social Integration On Campus, Griselda Flores Ph.D., Antonio G. Estudillo Ph.D.

Journal of Human Services: Training, Research, and Practice

This paper presents findings from a peer-to-peer mentoring program supporting ethnically diverse first-generation students at a mid-sized university in the Southwest. Research on mentoring during the undergraduate years has placed emphasis on the quality of lived-collegiate experiences from both a peer-mentor and mentee perspective (Crisp, Baker, Griffen, Lusnford, & Pifer, 2017). Using a mixed methods approach, two survey instruments and qualitative analysis, interviews with peer-mentors and mentees suggested student development occurred through various means: (i) academics, (ii) university involvement, and (iii) the reinforcement of friendship. These findings reinforce theory first drawn from Tinto’s (1993) student integration perspectives (e.g., academic and …


Pursuing A Common Goal: Measuring The Comfort Level Of Educational Diagnosticians To Manage A Caseload Of Students With Visual Impairments, Jerry Mullins M.Ed., Michael P. Munro M.Ed. Oct 2017

Pursuing A Common Goal: Measuring The Comfort Level Of Educational Diagnosticians To Manage A Caseload Of Students With Visual Impairments, Jerry Mullins M.Ed., Michael P. Munro M.Ed.

Journal of Human Services: Training, Research, and Practice

This study was conducted to measure the level of comfort and knowledge that educational diagnosticians possess regarding the unique learning needs, assistive technology, special accommodations, agencies, required visual impairment related Individual Educational Plan documents, and special evaluation considerations appropriate for students with a vision loss. Teachers of students with visual impairments were surveyed to gauge their perception of educational diagnosticians’ knowledge of the field of visual impairment and diagnosticians were also surveyed to determine their comfort level in the management of a caseload of students with visual impairments. Research question were based on how TVIs rated the comfort level and …


The Transformation Process Of Fathers Of Children With Disabilities: An Exploratory Case Study, Holly F. Pedersen Ed.D., Dionne Spooner Ph.D Oct 2017

The Transformation Process Of Fathers Of Children With Disabilities: An Exploratory Case Study, Holly F. Pedersen Ed.D., Dionne Spooner Ph.D

Journal of Human Services: Training, Research, and Practice

While the vital role that fathers play in the development of their children is emphasized in recent literature, the majority of research relative to child development focuses on mothers. This imbalance is even more evident relative to research with parents of children with disabilities, leaving human service providers with few evidence based practices for appropriately addressing the needs of fathers raising children with disabilities. Research suggests that having a child with a disability, while challenging, can also have a significant positive impact on the family system and potentially offer a transformational experience for the parent. Guided by a theoretical model …


Event Planner Sensitivity To The Needs Of Individuals With Visual Disability At Meetings And Events, Gina Fe G. Causin Ph.D., Tessa Mccarthy Ph.D. Oct 2017

Event Planner Sensitivity To The Needs Of Individuals With Visual Disability At Meetings And Events, Gina Fe G. Causin Ph.D., Tessa Mccarthy Ph.D.

Journal of Human Services: Training, Research, and Practice

Special events, such as fairs, conventions, ballgames, and concerts are typically activities people attend to participate in the festivities and enjoy with friends and family members. For individuals with disabilities, however, these types of events can create more challenges than enjoyment. Despite a thorough review of the literature, no studies were found which evaluated the experiences of individuals who are blind and have visual impairments at events and meetings. The aim of this study was to determine the current level of accessibility at meetings perceived by consumers who are blind and visually impaired. Respondents to the survey indicated many obstacles …


Examining Pre-Service Teacher Candidates’ Sources And Levels Of Knowledge About Autism Spectrum Disorders, William H. Blackwell Ph.D, Mary E. Sheppard, Donna Lehr, Shuoxi Huang Oct 2017

Examining Pre-Service Teacher Candidates’ Sources And Levels Of Knowledge About Autism Spectrum Disorders, William H. Blackwell Ph.D, Mary E. Sheppard, Donna Lehr, Shuoxi Huang

Journal of Human Services: Training, Research, and Practice

This study was designed to identify what pre-service teacher candidates knew about autism spectrum disorder (ASD) and how they had acquired that knowledge in order to design more effective preparation courses. Teacher candidates (N=87) from three teacher preparation programs completed questionnaires during, or prior to, their first special education course. The findings indicate a relationship between sources of knowledge about ASD and actual levels of knowledge. Based on the findings, the authors argue that there is a need for coursework that focuses on effective intervention strategies and utilizes direct opportunities for teacher candidates to work with students with …


Educating Deaf Learners: A Book Review, J. Lindsey Kennon Feb 2017

Educating Deaf Learners: A Book Review, J. Lindsey Kennon

Journal of Human Services: Training, Research, and Practice

Deaf education educator preparation programs are charged with serving their pre-service educators by providing current and relevant curricula in order to prepare them for the certification process and for the classroom environment. This book review was conducted in anticipation of possible adoption of a new text in the curriculum of a current Deaf and Hard of Hearing educator preparation program.


Twenty Characteristics Of An Effective Conflict Management Response Team, Phoebe A. Okungu Ph.D., Frank E. Mullins, Deann Lechtenberger, Janice Murdock Feb 2017

Twenty Characteristics Of An Effective Conflict Management Response Team, Phoebe A. Okungu Ph.D., Frank E. Mullins, Deann Lechtenberger, Janice Murdock

Journal of Human Services: Training, Research, and Practice

Abstract Every day elementary, secondary, and college classrooms report at least one incidence of violence. These may be in the form of verbal abuse, bullying, extortions, and fights. These conflict occurrences can be attributed to the lack of conflict resolution skills among school personnel. This article will discuss twenty (20) steps that can be used to resolve conflicts. These steps will offer two or more parties a direction to find a peaceful solution to a disagreement. It goes without saying that the best solution to a conflict is the solution that is best for all individuals involved. Since that is …