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Law

Law

2014

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Full-Text Articles in Education

Mediation Techniques For Code Enforcement Officers, Jalae Ulicki, Penny Willrich Oct 2014

Mediation Techniques For Code Enforcement Officers, Jalae Ulicki, Penny Willrich

Jalae Ulicki

Often code enforcement officers get caught in the middle of neighbor disputes and are caught in a dispute with citizens who are upset with their HOA or the City. This interactive program will teach the code enforcement officer how to put basic mediation techniques to work during those types of situations. The program will introduce the code enforcement officer to basic mediation and negotiation techniques including the role of a neutral mediator, new communication skills, interpreting body language and gestures, active and passive listening, diffusing anger, arriving at root-causes of disputes, remaining neutral, and achieving desired results. During the program …


The Birth Of A New Teaching Idea.Pdf, Jalae Ulicki Dec 2013

The Birth Of A New Teaching Idea.Pdf, Jalae Ulicki

Jalae Ulicki

As we know, 65% of the population is visually dominated, and therefore I presume that this statistic applies to most of my class as well. The visual "magnet" to which my students are attracted in the classroom is my screen. So, what could I do with that "magnet" that would hold their attention, be collaborative, and build upon their ability
to retain what they saw in the "magnet" and use that retained information to enhance their performance in law school and in their future practice?