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Sensitivity Analysis Of Optimum Tutor Staffing Schedule Using Discrete Event Simulation, Tara Michelle Allen
Sensitivity Analysis Of Optimum Tutor Staffing Schedule Using Discrete Event Simulation, Tara Michelle Allen
Master's Theses - Daytona Beach
This study utilized the discrete-event simulation (DES) approach to optimize the daily tutor cost for the Unified Tutoring Center, located at the Daytona Beach campus of Embry-Riddle Aeronautical University. The simulation model was built using Arena version 12, and the objective of the study was to determine an optimum tutor staffing schedule to minimize operating costs, while also servicing as many students as possible and with the students experiencing a minimal wait time. Data was collected by videotaping four weeks (or 20 nights) worth of evening tutoring sessions, held Sunday through Thursday between 6-9pm. Two models, the General Study Room …