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Selected Works

Dawn Darlaston-Jones

2012

Peer-reviewed

Articles 1 - 2 of 2

Full-Text Articles in Education

Using A Student Centred Learning Approach In A Large Class Context, Dawn Darlaston-Jones, Lynne Cohen Apr 2012

Using A Student Centred Learning Approach In A Large Class Context, Dawn Darlaston-Jones, Lynne Cohen

Dawn Darlaston-Jones

Teaching in large classes traditionally involves a formal lecture setting following a 'sage on stage' format. This is often dissatisfying for staff and students alike and results in surface rather than deep learning. Recent developments in teaching has seen a shift away from this traditional approach with lecturers adopting a more flexible style of teaching that incorporates multimedia and discussion as part of the learning experience. However, adopting this practice in large classes is often problematic. In second semester 2002 I coordinated a first year psychology unit. The unit is designed and taught by the School of Psychology for Bachelor …


Are They Being Served? Student Expectations Of Higher Education, Dawn Darlaston-Jones, Lisbeth Pike, Lynne Cohen, Allison Young, Sue Haunold, Neil Drew Apr 2012

Are They Being Served? Student Expectations Of Higher Education, Dawn Darlaston-Jones, Lisbeth Pike, Lynne Cohen, Allison Young, Sue Haunold, Neil Drew

Dawn Darlaston-Jones

The current climate in tertiary education places students as primary consumers. As such, students are becoming more conscious of their customer rights and of gaps between their expectations of service delivery and the reality of that service. Not only does this service gap present a quality assurance challenge for universities, it is also likely to contribute to student withdrawal. In week one of the first semester 2001, a sample of 56 first year psychology students volunteered to complete the SERVQUAL questionnaire (Riddings, Sidhu, & Pokarier, 2000) to assess their expectations of university in terms of academic and Administrative staff. The …