Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 2 of 2
Full-Text Articles in Education
End User Training: What We Know, Need To Know, Saurabh Gupta, Robert Bostrom, Mark Huber
End User Training: What We Know, Need To Know, Saurabh Gupta, Robert Bostrom, Mark Huber
Saurabh Gupta
End-User Training (EUT) has enjoyed a rich tradition of research in Information Systems. However, with the growing pace of change in technology and the dynamic nature of business, organizations are spending an increasing amount of money on end-user training. Training methods are also changing with little research to support new approaches. Thus, extensive research is required in the future. To be credible, end-user training research should preserve and build upon the significant literature that exists, both in IS and Education. This paper provides a review of EUT literature focusing on training methods. It summarizes research findings, while pointing out key …
A Meta-Theory For Understanding Systems Within Socio-Technical Systems, Robert Bostrom, Saurabh Gupta, Dominic Thomas
A Meta-Theory For Understanding Systems Within Socio-Technical Systems, Robert Bostrom, Saurabh Gupta, Dominic Thomas
Saurabh Gupta
Information systems (IS) research often attempts to examine and explain how technology leads to outcomes through usage of IS. Although extensive research in this area has resulted in a significant number of theories, limited work has been done on integrating these theories. This paper presents adaptive structuration theory (AST) as a meta-theory for examining IS within an organizational context. The two main contributions of the paper are an understanding of meta-theory’s role in IS and building a case for using AST as a meta-theory to (1) provide an overarching perspective for understanding and integrating existing literature and theories, (2) provide …