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Student Counseling and Personnel Services

Higher education

Research Collection School of Social Sciences

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The Challenges Faced By University Educators In Singapore When Referring Students To Counsellors: An Instrumental Case Study, Poh Yaip, Steven Ng, Yee Lin Chung Nov 2021

The Challenges Faced By University Educators In Singapore When Referring Students To Counsellors: An Instrumental Case Study, Poh Yaip, Steven Ng, Yee Lin Chung

Research Collection School of Social Sciences

This study examines the difficulties faced by two university professors working in a public, autonomous university in Singapore, when referring students to counselling services. Educators typically observe how students interact and behave in class, and may refer students to counselling services. However, there is little research into how educators experience and view this role, particularly in higher education in Asia. Two university professors who had referred students to their university’s counselling centre took part in semi-structured interviews for the study. From these interviews, the study revealed educators can face a range of challenges in their referral role, such as lack …


Counselling Referral For University Students: A Phenomenological Study From The Teachers’ Perspective, Poh Yaip Steven Ng, Yee Lin Ada Chung Sep 2019

Counselling Referral For University Students: A Phenomenological Study From The Teachers’ Perspective, Poh Yaip Steven Ng, Yee Lin Ada Chung

Research Collection School of Social Sciences

This small-scale pilot study analysed the input of two university teachers regarding their approaches, attitudes and understanding regarding counselling referrals for students in a university setting in Singapore. Data were collected through semi-structured interviews. Using interpretative phenomenological analysis, four main categories of themes were defined from the findings: referral procedures, challenges/difficulties, support and awareness. The academic teaching staff has an important role in the holistic development of students by helping them obtain counselling referrals. The key issues raised are outlined for consideration by policymakers, academic teaching staff and practitioners both within and outside of Singapore. The findings are discussed, including …