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Social and Behavioral Sciences

UMass Global

Theses/Dissertations

2018

Job Stress

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Full-Text Articles in Education

Sustaining A Career In Community And Technical College Leadership By Coping With Job Stress Through Emotional Intelligence, Claire Korschinowski May 2018

Sustaining A Career In Community And Technical College Leadership By Coping With Job Stress Through Emotional Intelligence, Claire Korschinowski

Dissertations

Purpose: The purpose of this study was to describe and explore the use of emotional intelligence for coping with organizational role stress as perceived by senior-level leaders serving as college presidents, vice presidents and deans in the Washington State community and technical college system. A second purpose of this study was to describe the differences in perceptions amongst senior-level leader’s use of emotional intelligence as a stress coping strategy.

Methodology: For this qualitative phenomenological study, data were collected through in-depth semi-structured interviews from 15 senior-level leaders. Participants identified a variety of ways emotional intelligence factors into coping with organizational …