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Social and Behavioral Sciences

UMass Global

Theses/Dissertations

2018

Exemplary leadership behaviors

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A Qualitative Study To Describe Behaviors That Exemplary Municipal Police Chiefs And Sheriffs Practice To Lead Their Organizations Through Conversation, Vincent Plair Mar 2018

A Qualitative Study To Describe Behaviors That Exemplary Municipal Police Chiefs And Sheriffs Practice To Lead Their Organizations Through Conversation, Vincent Plair

Dissertations

Purpose. The purpose of this phenomenological research study was to describe the behaviors exemplary municipal police chiefs and sheriffs practiced leading their organizations through conversation using Groysberg and Slind’s (2012) four elements of conversational leadership: intimacy, interactivity, inclusion, intentionality.

Methodology. A phenomenology qualitative method was used to describe the behaviors of exemplary municipal police chiefs and sheriffs in southern California and their lived experiences related to conversational leadership. The study combined semi-structured interviews, observations, and artifact collection. These qualitative tools helped the researcher gain insight into participants’ conversational leadership behaviors. The researcher analyzed the data with the aid …