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Munster Technological University

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Delivering Library Services In A Time Of Crisis; Technological Higher Education Association Libraries Responding To Covid 19 From March August 2020., Mary Delaney, Johanna Archbold, Ann Cleary, Lorna Dodd, Patrick Doherty, Terry O'Brien, Jean Ricken, Margaret Waldron Oct 2020

Delivering Library Services In A Time Of Crisis; Technological Higher Education Association Libraries Responding To Covid 19 From March August 2020., Mary Delaney, Johanna Archbold, Ann Cleary, Lorna Dodd, Patrick Doherty, Terry O'Brien, Jean Ricken, Margaret Waldron

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This paper presents the experience of eight Irish academic libraries from the Technological Higher Education Association (THEA) from March – August 2020 while delivering library services during the COVID-19 pandemic. It presents a snapshot of their experience at this time outlining the challenges faced by libraries in closing their doors and pivoting to delivering library services only. For much of this time library buildings were closed to students thereby making, study desks, group spaces, PCs, access to collections and to library staff at information desks unavailable. Instead library staff worked remotely directing students to the vast array of resources available …