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Social and Behavioral Sciences

Georgia Southern University

Library Faculty Publications

Public services (Libraries)

Publication Year

Articles 1 - 3 of 3

Full-Text Articles in Education

Using Rewards To Minimize Overdue Book Rates, W. Bede Mitchell, Fred W. Smith Jan 2005

Using Rewards To Minimize Overdue Book Rates, W. Bede Mitchell, Fred W. Smith

Library Faculty Publications

For as long as many libraries have charged fines for books returned after their due dates, this familiar practice has excited comment and controversy. Fines are thought by many to deter patrons from keeping materials too long. However, others believe there is little persuasive evidence that fines are more effective at minimizing overdues than are reminder notices. Further, some critics contend charging fines is unethical, especially in public or school libraries, and the meager results are not worth the harmful public relations fines incur. The authors experimented with an alternative approach using positive reinforcement.


Access: The Key To Public Service, W. Bede Mitchell Jan 1993

Access: The Key To Public Service, W. Bede Mitchell

Library Faculty Publications

S.R. Ranganathan's five laws of library science are examined for the implications they hold for determining access services policies. A number of theoretical and practical problems are discussed in light of the insights gained from Ranganathan's laws.


On The Use Of Positive Reinforcement To Minimize The Problem Of Overdue Library Materials, W. Bede Mitchell Jan 1988

On The Use Of Positive Reinforcement To Minimize The Problem Of Overdue Library Materials, W. Bede Mitchell

Library Faculty Publications

Few issues in librarianship have been as long-lived and frustrating to address as the problem of overdue library materials. Even the most cursory review of the professional literature finds dozens of articles about the problem of overdues.(1) Most of the literature appears to have been written under the assumption that only negative reinforcement techniques (e.g., fines, blocking further borrowing, legal action, etc.) can be effective in minimizing the problem of overdue library materials. However, many librarians have expressed dissatisfaction with the use of fines and other sanctions. Unfortunately, the alternative methods for minimizing overdues have produced mixed results. For example, …