Education Commons^™

Training For Retention: How Effective Are Writing Center And Learning Center Training Programs At Pace University?, Anna Giacalone

Honors College Theses

Although peer student support services are offered at college and universities across the country, there is little discussion regarding how students are trained to work in these positions. While the benefits of student support services are generally agreed upon, these services can only be effective if student employees feel adequately prepared for their roles. This study aims to determine best practices to design training curriculum for students employed as writing center consultants, content tutors, and peer mentors in a university setting. To do so, student employees at Pace University - Pleasantville’s Learning Commons were surveyed to analyze how prepared students …