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Psychology

Walden Dissertations and Doctoral Studies

2023

Incivility

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How College Professors Perceive The Managements Of Deliberate Acts Of Classroom Incivility Among Students, Sara Bengsch Jan 2023

How College Professors Perceive The Managements Of Deliberate Acts Of Classroom Incivility Among Students, Sara Bengsch

Walden Dissertations and Doctoral Studies

Despite the negative consequences of incivility, there is a lack of research on how professors handle intentional student-to-student incivility. To address this gap, this study used qualitative, interpretative phenomenological research design to explore the experiences of 14 professors who have been teaching for five or more years at the university level in Dodge and Fond du Lac Counties in southeastern Wisconsin. The lens of facework and politeness theory was utilized. The data collected were analyzed using NVivo software, which identified five themes based on patterns within the interviews: intervention strategies, motivations, policies, participant worldview, and skills. These themes provided valuable …