Education Commons^™

Conflict Management And Team Building As Competencies For Nurse Managers To Improve Retention, Jeanette Black

DNP Qualifying Manuscripts

Abstract

Aim(s): To critically review and summarize evidence related to coaching and training nurse managers in conflict management and team building skills and to determine the relationship of these skills to retention.

Background: Retention of nurse managers is a significant challenge to healthcare organizations.

Evaluation: The databases searched were CINAHL, PubMed, evidence-based journals, JANE, Cochrane, SCOPUS and Joanna Briggs. The keywords searched were conflict management, team building, nurse manager retention, retention, teamwork, healthy work environment, conflict management theory, organizational culture, coaching nurse managers, and nursing. Articles with the strongest evidence were critically appraised using the Johns Hopkins Research and …

Learning Statistics Through Guided Block Play: A Pre-Curriculum In Statistical Literacy, Robert P. Giebitz

Organization, Information and Learning Sciences ETDs

Learning to use data to investigate the world and make decisions has become an essential skill for all citizens. Play and curiosity are powerful motivators for learning. Inquiry – the process of asking questions and seeking answers – can engage the natural curiosity of young learners and motivate early learning. Recent research in statistics education has shown that children as young as 4 and 5 years old can learn to collect, organize, and interpret data they acquire through observation, counting, and measuring in a process of guided inquiry. Guided block play has been used for over 100 years to enable …

The Relationship Between The High-Impact Practice Of Communication-Intensive Courses And Undergraduate Degree Completion At A Research University (Ru/Vh), Rebecca Acosta Burdette

LSU Doctoral Dissertations

With a critical public lens on quality student learning inclusive of 21^st century communication skills, and organizational effectiveness à la retention and graduation rates, all amidst budget constraints and increasing enrollments, postsecondary institutions must adopt practices that are both efficient and effective. This study examined the educational practice of Communication‑Intensive (C-I) courses and its influence on the institutional outcome of undergraduate degree completion at a large, public research university.

In this longitudinal study, the researcher applied a quantitative ex post facto research design to analyze six years of official university data on undergraduates who entered the selected university as …

A Case Study Of Strategic Governance In The Implementation Of Guided Pathways At Scale At California Community Colleges, Hayley Ashby

Dissertations

Purpose: Community colleges across the United States are implementing systemic change models such as guided pathways to increase student success. The purpose of this multiple case study was to describe the role of strategic governance in the implementation of guided pathways at scale at California community colleges.

Methodology: This phenomenological qualitative study used a multiple-case embedded case study methodology to collect data aligned with the four imperatives of strategic governance theory. Semistructured interviews were conducted with campus leaders involved in guided pathways implementation at three California community colleges. Archival records and documentation were used to triangulate the data.

Findings: Colleges …

Career Coaching: A Study Of Veterans Health Administration (Vha) Leaders', Jerelyn Dugas

Dissertations

Purpose: The purpose of this qualitative multiple case study was to explore and describe the impact of career coaching on the career performance growth and retention as perceived by healthcare’s emerging leaders who participated in selected coaching program institutes for a minimum of 1 year at VHA hospitals in Southern California.

Methodology: The researcher selected a qualitative multiple case study to explore and describe VHA leaders’ perceived impact of coaching on their career performance growth and retention. Further, the researcher conducted semi-structured, interviews with 15 participants to gain a better understanding of the lived experiences of the participants at the …

The Initial Planning Process Of An International Service-Learning Pilot Initiative Under Development, Denise P. Krohn

Theses & Dissertations

This research explored the initial planning process of an international service-learning (ISL) initiative under development that involved a collaboration among a south-central Texas private university, a ministry of Catholic Sisters in Peru, a U.S. non-profit organization, and a Peruvian optometry school. Three collaborators were founded by the same religious order. An overlapping in mission and values influenced the context. By delving into the expectations of higher education and its pedagogical practices, ISL’s history and conceptualizations, and concepts of program planning and designing related to the fields of ISL and adult learning, this study presented significant program development aspects. Furthermore, the …

Dragon Ambassador Manual: A Guide For Dragon Ambassadors And Supervisors, Jamie Wepking

Dissertations, Theses, and Projects

This Action Plan B Project is the creation of the Dragon Ambassador Manual. This comprehensive manual was created to aid in the supervision of the Dragon Ambassadors and to provide information and resources to Dragon Ambassadors as they participate in the student leadership program.

Significant research exists that student leadership programs provide great service to our student leaders, faculty, staff, and campus communities. Implementing this manual to Dragon Ambassador program will allow the involved student leaders to work with prospective students and their peers more effectively while creating meaningful experiences and interactions.

Prospective students of MSU Moorhead will benefit from …

Transformative Reminiscence Training For Older Adults: Increasing Self-Positive Reminiscence During Self-Directed Life Reviews, Deena Gayle Hitzke

CUP Ed.D. Dissertations

For this dissertation, I tested whether Transformative Reminiscence Training is a viable alternative to facilitated life reviews for older adults. Facilitated life reviews involve structured reminiscence, which is designed to enhance the self-positive functions of identity consolidation, problem solving, and meaning-making death preparation (Korte, 2012). Transformative Reminiscence Training combines life review methods with consciousness raising. It is based on Paulo Freire’s critical theory (2000) and includes psychosocial, perspective transformation, and narrative identity life review education. Using a pre-posttest, randomized experimental design, I explored whether Transformative Reminiscence Training would result in (a) the completion of a self-directed life review, (b) increased …

Effect Of Undergraduate Research Programs On Retention Of Hispanic Students, Kiyoko N. Simmons

Organization, Information and Learning Sciences ETDs

The Hispanic population in the United States has been increasing, which is affecting the number of Hispanic student population in the higher education. In spite of the rapid increase of Hispanic student population, little empirical research has been conducted on the Hispanic student’s college success. This study investigated the effect of participating in holistic undergraduate research programs on retention outcome of Hispanic students at The University of New Mexico. UNM is a public Hispanic-Serving Institution where 47.3 percent of undergraduate students are Hispanic in 2016.

The Vincent Tinto’s theory of student departure and the five critical factors of retention developed …

Pre-Boomer Students On Campus: An Exploratory Study Of How Students Born Before 1946 Experience The Youth-Oriented Campus Culture At Unm, Elinor Sue Coates Phd

Organization, Information and Learning Sciences ETDs

Older learners have been studied thoroughly, except for those born before 1946, preceding the post-war "population bulge" (Carlson, 2008; Laditka, Fischer, Laditka, & Segal, 2004; Verstynen, 2011). Most such studies define "older" as over 25 or over 40, and fail to separate the subject group from those who came later. Defining a group by numerical age is problematic because it changes every year and soon omits the group's defining life experiences (Pilcher, 1994), which for this group include the Great Depression, World War II, the polio epidemic, and life before television. To address that gap this critical ethnography explored the …

Building A Call To Action: Social Action In Networks Of Practice, Damien M. Sánchez

Organization, Information and Learning Sciences ETDs

The three research papers completed as part of this dissertation explore how people contributing to #BlackLivesMatter build knowledge, using social construction of knowledge (SCK), and what they are building knowledge about, using critical consciousness, because understanding how these processes play out on Twitter provides a way for others to understand this social movement. Paper 1 describes a new methodological approach to combining social network analysis (SNA) and social learning analytics to assess SCK. The sequential mixed method design begins by conducting a content analysis according to the Interaction Analysis Model (IAM). The results of the content analysis yield descriptive data …

Tracing The Change Process: Fostering And Sustaining Student Affairs Cultures Of Assessment, Margaret Leary

Dissertations

Student affairs professionals have long been strong contributors to college student learning and development and supporters of the perspective that holistic postsecondary learning is critical for not only the individual but society as well. With more attention focused on the value of this learning, student affairs has taken steps to foster and establish cultures of assessment by creating positions for individuals to coordinate assessment efforts across the division – a student affairs assessment leader. Most of the literature focusing on student affairs is informed by valuable practitioner experience and can be strengthened by empirical study. This explanatory single case study …

Sustaining A Career In Community And Technical College Leadership By Coping With Job Stress Through Emotional Intelligence, Claire Korschinowski

Dissertations

Purpose: The purpose of this study was to describe and explore the use of emotional intelligence for coping with organizational role stress as perceived by senior-level leaders serving as college presidents, vice presidents and deans in the Washington State community and technical college system. A second purpose of this study was to describe the differences in perceptions amongst senior-level leader’s use of emotional intelligence as a stress coping strategy.

Methodology: For this qualitative phenomenological study, data were collected through in-depth semi-structured interviews from 15 senior-level leaders. Participants identified a variety of ways emotional intelligence factors into coping with organizational …

Examining The Mediating Influence Of Occupational Self-Efficacy And Perceived Organizational Support On The Relationship Between Perceived Managerial Coaching Behaviors And Employee Engagement Among Higher Education Enrollment Management Professionals, William S. Carrell

Human Resource Development Theses and Dissertations

The U.S. higher education environment is characterized by significant governmental/regulatory scrutiny, increasing competition, decreasing State funding, and demands for professionals to do more with less. In this environment, managers are increasingly expected to take on functions typically associated with traditional human resource roles, in particular the training, development, and retention of employees, often with limited or no access to formalized training resources.

This study predicted that a relationship exists between the perceived managerial coaching behaviors enacted by a direct supervisor and employee engagement among manager-level employees in strategic enrollment management divisions within higher education institutions. The hypotheses predicted this relationship …

Principal Professional Development And Principal Self-Efficacy In An Urban School District., Brian Thomas Garrett

Electronic Theses and Dissertations

Educator professional development (PD) is a heavily relied upon method for school improvement, and administrator professional development (APD) is a key element to nearly all school reform efforts. District-wide APD in large school districts can carry a heavy cost in financial and human resources. Moreover, PD is frequently too inadequately planned and/or implemented to bring about lasting positive change in educator practice, school reform, and student achievement. The purpose of this study was to determine the relationship between principal PD focused on culture/climate or instruction and principal self-efficacy in an urban school district. Through hierarchical linear multiple regression (HLMR), this …

Segregation Of Student Financial Aid In Higher Education: The Effects On Low-Income Students When Ebt Is Not Accepted At University Campuses In San Diego, Ca., Tanisha-Jean Martin

M.A. in Leadership Studies: Capstone Project Papers

The student bodies of universities are made up of a diverse financial class of students which utilize various methods to cover financial obligations on campus, even with the use of welfare governmental assistance. Low-income students that are involved in government welfare programs are given an Electronic Benefit Transfer (EBT) card to support them while they are pursuing an education; however, every university in San Diego, CA (and nearly the entire United States), segregate EBT into an unacceptable category and refuse to accept the card at any venues on campus. The EBT card is a plastic card that can be used …

Exemplary Middle School Principals Leading Through Conversation, John Ashby

Dissertations

Purpose: The purpose of this phenomenological research study was to describe the behaviors that exemplary middle school principals practice to lead their organization through conversations using Groysberg and Slind’s (2012) four elements of conversational leadership: intimacy, interactivity, inclusion, and intentionality.

Methodology: This phenomenological qualitative study described the lived experiences of exemplary middle school principals in Orange County, California. The researcher was part of a thematic research team of 12 peer researchers and 4 faculty advisors. Through purposeful sampling, the researcher selected 10 exemplary middle school principals who met at least 4 of 6 criteria identifying someone as exemplary. Data collection …

Conflict Competence Among Undergraduates: Exploring The Impact Of Fear Of Negative Evaluation, Erica E. Leighton Ma

All Student Scholarship

According to a study by the Bureau of Labor Statistics, workplace conflict costs employers up to $359 billion annually (as cited by CPP Global, 2008). Considering this cost, teaching the current generation of college students to effectively manage conflict is a charge for colleges and universities who aim to prepare students to successfully enter the workforce after graduation. Current methods of conflict resolution training, however, lack consistency and show varying levels of success. Developing effective tools depends on a clear understanding of barriers students face in learning to effectively resolve conflicts. In looking to examine these barriers, this study explored …

A Qualitative Study To Describe Behaviors That Exemplary Municipal Police Chiefs And Sheriffs Practice To Lead Their Organizations Through Conversation, Vincent Plair

Dissertations

Purpose. The purpose of this phenomenological research study was to describe the behaviors exemplary municipal police chiefs and sheriffs practiced leading their organizations through conversation using Groysberg and Slind’s (2012) four elements of conversational leadership: intimacy, interactivity, inclusion, intentionality.

Methodology. A phenomenology qualitative method was used to describe the behaviors of exemplary municipal police chiefs and sheriffs in southern California and their lived experiences related to conversational leadership. The study combined semi-structured interviews, observations, and artifact collection. These qualitative tools helped the researcher gain insight into participants’ conversational leadership behaviors. The researcher analyzed the data with the aid …

Creating Systems Of Continuous Improvement: A Phenomenological Study Of California Districts Engaged In Transforming Into Learning Organizations, Kira Shearer

Dissertations

Purpose: The purpose of this qualitative phenomenological study was to describe the experiences of district teams that created and implemented systems of continuous improvement as part of the Systems Leadership Collaborative using the Coherence Framework.

Methodology: This phenomenological study used semi-structured interviews to provide a narrative of four California school districts’ experiences with the transformation process. Data were collected from interviews and coded for patterns and themes, using Fullan and Quinn’s (2015) Coherence Framework for analysis.

Findings: Key findings illustrated that selecting 2-3 actionable goals to focus and guide the district, creating collaborative structures, and developing collective capacity are key …

Schools Uniting Neighborhoods: Sustainability And Racial Equity In A Community Schools Initiative, Rachel Geller

Scripps Senior Theses

Schools Uniting Neighborhoods (SUN), a collaborative initiative in Multnomah County, Oregon, combines the increasingly popular community school model with an innovative organizational structure to further two key goals: sustainability as an initiative and furthering racial equity. This thesis situates SUN within the context of American public education reform and existing literature on the positive outcomes, organizational structures, and leadership components of community schools. Building on past reviews of SUN and its outcomes, I use results from qualitative interviews with key stakeholders to provide insight into how its organizational structure contributes to the goals of sustainability and racial equity. I discuss …

Organizational Culture And Outward Bound: Perspectives Of Instructors And Participants, Sophie M. Burns

Scripps Senior Theses

Outward Bound stands out amongst the rest of the wilderness organizations not only for its time-honored contribution to the field of wilderness education, but for its fundamental process and theories which contribute to its success. Academic attention in the field of wilderness programs largely overlooks the role of organizational culture. To fill the gap in our knowledge, this study synthesizes the academic conversation on Outward Bound programs and integrates it with the most consistent findings about organizational culture. Interviewing the participants and instructors of a 72-day long Outward Bound course conducted in 2015 provides clear insight into the role of …

Experiences Of Women Stem Professors Who Are Considering Leadership Positions At Research Universities, Cheri Liebow

Doctoral Dissertations

Empirical evidence is needed to discern the reasons for inequities among those with doctorates hired in science, technology, engineering, and mathematics (STEM) fields. It is necessary to create a successful and motivational atmosphere for various types of female leaders who are seeking opportunities to become leaders, especially in STEM fields. This qualitative-method study used an exploratory design. The study first sought to gather information about female STEM professors’ experiences through open-ended qualitative interviews to explain gaps in details of women’s experiences as professors in STEM departments of universities. Second, the researcher sought to discern common themes in interview responses for …

Training In The Digital Age: A Practitioner's Reflections On Incorporating Traditional Classroom Strategies Into Remote Training, Mary Duggan

Capstone Collection

As internet usage increasingly dominates workplace culture, remote training has become more commonplace, particularly for wide-spread organizations looking to reduce training costs. Webinars are frequently being utilized to eliminate travel and materials costs associated with in person training. This Course-Linked Capstone in Training seeks to explore the application of training and leadership theory in remote training sessions. The central research question was: How can a trainer co-create an effective learning environment and incorporate engaged pedagogy and adult learning theory into a remote training setting? This paper analyzes the relationship between trainer and participant through an exploration of philosophies of leadership …

The Influence Of Transformational Middle Leaders On Work-Life Balance, Timothy D. Tanner

Theses and Dissertations--Education Sciences

Work-life balance is a key indicator of employee satisfaction, retention, and social health as well as organizational creativity and productivity. These dual benefits for employee and employer have generated interest in promoting work-life balance. Supervisors who operate from a transformational leadership framework have been linked to greater work-life balance among employees (Lamm, 2011; (Kutilek, Conklin, & Gunderson, 2002). The role of a supportive organizational culture is also central (Lewis, 2001).

In this study, Cooperative Extension Service agents (N = 1390) participated in a nationwide survey exploring the relationship between rated levels of transformational leadership among district directors, work-life balance, …