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Operations Research, Systems Engineering and Industrial Engineering

Engineering Management and Systems Engineering Faculty Research & Creative Works

Series

2015

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Full-Text Articles in Education

Blended Classes: Expectations Vs. Reality, Susan L. Murray, Julie Phelps, Kelly L. Jones Jun 2015

Blended Classes: Expectations Vs. Reality, Susan L. Murray, Julie Phelps, Kelly L. Jones

Engineering Management and Systems Engineering Faculty Research & Creative Works

Blended courses, also called hybrid, have a portion of the course taught face-to-face in a classroom, and at least one-third of the course work is online. Some instructors consider this format to be "the best of both worlds." Students receive the personal contact and interaction with the instructor during the classroom portion. They also have flexibility in the pace, access, and repetition of the online content. In this paper, we explore 49 graduate students' expectations for a required operations management course that was delivered in a blended format. The same students were also surveyed at the completion of the course …