Education Commons^™

Predictors Of Learner Satisfaction And Transfer Of Learning In A Corporate Online Education Program, Charlotte Nirmalani Gunawardena, Jennifer Linder-Vanberschot, Deborah Lapointe, Lalita Rao

University Libraries & Learning Sciences Faculty and Staff Publications

This study explores factors that predict learner satisfaction and transfer of learning in an online educational program at a multinational corporation, established to improve organizational learning through providing training in technical skills. A mixed-methods design was employed, selecting both quantitative methods utilizing survey research and qualitative methods employing open-ended questionnaire items, face-to-face and phone interviews, gathering the perspective of students, instructors, and instructional designers. The online courses were designed using a problem-centered and case-based approach to learning, and utilized technologies including Learning Management Systems such as Blackboard, Sharepoint, as well as instructional design tools such as Breeze, Captivate and PowerPoint. …