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Insurance Claims Adjuster Remote Training Initiative, Pamela Wieboldt
Insurance Claims Adjuster Remote Training Initiative, Pamela Wieboldt
Instructional Design Capstones Collection
This paper contains a full training plan initiative to correct a knowledge gap among remote marine insurance adjusters. The problem originated from a longer claims handling process among remote adjusters dealing with Maritime Law claims. In an assessment in the analyze phase this knowledge gap was confirmed. Through analysis there were three major areas of maritime law that adjusters on staff did not test well on. The modules developed will follow the theory of micro learning due to the staff members having limited time to commit to learning each day. As the employees are remote, all of the learning events …
Moving Beyond Mooc Mania: Lessons From A Faculty-Designed Mooc, Julia Parra
Moving Beyond Mooc Mania: Lessons From A Faculty-Designed Mooc, Julia Parra
Current Issues in Emerging eLearning
Massive open online courses (MOOCs) have attracted fame, perhaps even notoriety, in recent years. However, we have yet to articulate clearly the purpose and potential for MOOCs. Moreover, we lack established best practices in the process of designing MOOCs. We lack models for practical use by faculty and early career instructional designers, whose group members function with limited resources but would like to engage in the intriguing process of MOOC design. The first goal for this case study is to demonstrate how a MOOC titled Adventures in Learning Design, Technology, and Innovation (#LDTIMOLO) was developed following the ADDIE framework and …