Education Commons^™

Self-Service Technology In A Library System: An Examination Of Potential Library Member Adoption Of Self-Service Checkout At A Southeastern County Library System, Grace Keisha Phillips-Daley

Theses and Dissertations

This applied dissertation examined potential library member adoption of self-service technology (SST) in a southeastern county library system. The research framework of this study was based on the Technology Acceptance Model (TAM). More distinctively, this study explored the significance of motivation factors, to include both intrinsic and extrinsic factors, for choosing to use SST in a library environment as the reasonable effect of familiarity in influencing the possibility of its adoption.

The researcher used a non-probability sampling method to identify participants for the study. Edmonds and Kennedy (2013) suggested that surveys were primarily utilized to observe trends, personal attitudes, or …

Gender And Organizational Citizenship Behavior In Library Technology: Mixed Methods Study, Sharon Whitfield

Theses and Dissertations

Academic librarianship continues to be a feminized profession, yet there are specializations within the profession that tend to be gender segregated, such as library technology. In this mixed methods study, women technology librarians' behaviors are examined through the gendered lens of organizational citizenship behaviors (OCBs), which are discretionary, voluntary acts that are outside an employee's job description (Organ, 1988), but help shape the organizational culture and facilitate organizational functioning (Podsakoff & MacKenzie, 1997). This mixed methods study uses a survey to inform the extent of differences in organizational citizenship behaviors between men and women, and interviews to provide new insight …