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Developing A Measure Of Social, Ethical, And Legal Content For Intelligent Cognitive Assistants, Clovia Hamilton, William Swart, Gerald M. Stokes
Developing A Measure Of Social, Ethical, And Legal Content For Intelligent Cognitive Assistants, Clovia Hamilton, William Swart, Gerald M. Stokes
Technology & Society Faculty Publications
We address the issue of consumer privacy against the backdrop of the national priority of maintaining global leadership in artificial intelligence, the ongoing research in Artificial Cognitive Assistants, and the explosive growth in the development and application of Voice Activated Personal Assistants (VAPAs) such as Alexa and Siri, spurred on by the needs and opportunities arising out of the COVID-19 global pandemic. We first review the growth and associated legal issues of the of VAPAs in private homes, banks, healthcare, and education. We then summarize the policy guidelines for the development of VAPAs. Then, we classify these into five major …