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Full-Text Articles in Education
Insurance Claims Adjuster Remote Training Initiative, Pamela Wieboldt
Insurance Claims Adjuster Remote Training Initiative, Pamela Wieboldt
Instructional Design Capstones Collection
This paper contains a full training plan initiative to correct a knowledge gap among remote marine insurance adjusters. The problem originated from a longer claims handling process among remote adjusters dealing with Maritime Law claims. In an assessment in the analyze phase this knowledge gap was confirmed. Through analysis there were three major areas of maritime law that adjusters on staff did not test well on. The modules developed will follow the theory of micro learning due to the staff members having limited time to commit to learning each day. As the employees are remote, all of the learning events …
Applying A Community Of Inquiry Instrument To Measure Student Engagement In Large Online Courses, Carol A.V. Damm
Applying A Community Of Inquiry Instrument To Measure Student Engagement In Large Online Courses, Carol A.V. Damm
Current Issues in Emerging eLearning
The similarity of structure shared by Massive Online Open Courses (MOOCs) and traditional online college courses creates the opportunity to evaluate MOOC and related course offerings using a validated evaluation instrument, the Community of Inquiry (CoI) survey, to measure Teaching, Social, and Cognitive Presences (Garrison, Anderson, & Archer, 2000) in college-level online courses. In this study, the survey has been adapted to evaluate instances of student engagement in large online courses offered at low cost by a publishing firm. The courses suffer from two of the standard problems associated with MOOCs: high dropout rates and inconsistent participation among all but …
Down The Rabbit Hole: An Initial Typology Of Issues Around The Development Of Moocs, Apostolos Koutropoulos, Panagiotis Zaharias
Down The Rabbit Hole: An Initial Typology Of Issues Around The Development Of Moocs, Apostolos Koutropoulos, Panagiotis Zaharias
Current Issues in Emerging eLearning
MOOCs have experienced an unprecedented explosion of publicity. This publicity indicates both optimism that they may be the panacea for whatever ails higher education, as well as caution and trepidation that this may in-fact be some sort of new fad in higher education. In this wave of optimism, and subsequent wave of pessimism, we believe that there is something good to examine about MOOCs and that they do hold potential for certain educational arenas. That said, we don’t want to blindly dive into the MOOC optimism camp. We have critically examined the literature, from both academic peer-reviewed and academic press …
Supportive Technologies For Group Discussion In Moocs, Carolyn P. Rosé, Pam Goldman, Jennifer Zoltners Sherer, Lauren Resnick
Supportive Technologies For Group Discussion In Moocs, Carolyn P. Rosé, Pam Goldman, Jennifer Zoltners Sherer, Lauren Resnick
Current Issues in Emerging eLearning
A key hurdle that prevents MOOCs from reaching their transformative potential in terms of making valuable learning experiences available to the masses is providing support for students to make use of the resources they can provide for each other. This paper lays the foundation for meeting this challenge by beginning with a case study and computational modeling of social interaction data. The analysis yields new knowledge that informs design and development of novel, real-time support for building healthy learning communities that foster a high level of engagement and learning. We conclude by suggesting specific areas for potential impact of new …