Education Commons^™

The Knowledge Base As An Extension Of Distance Learning Reference Service, Anne Marie Casey

Staff Works - Hunt Library

This study explores knowledge bases as extension of reference services for distance learners. Through a survey and follow-up interviews with distance learning librarians, this paper discusses their interest in creating and maintaining a knowledge base as a resource for reference services to distance learners. It also investigates their perceptions about the feasibility and practicality of a reference knowledge base. Primary findings indicate that the majority of participants view a knowledge base as an extension of distance learning reference services positively but see issues related to workload and quality control, in particular, which might hinder the development and maintenance of this …

Sense Of Community In Graduate Online Education: Contribution Of Learner To Learner Interaction, Jo Lita Shackelford, Margaret G. Maxwell

Communication Sciences & Disorders Faculty Publications

Distance learning technologies offer a multitude of ways to build interaction into online courses to support learning. Based on social constructivism theory, this study explored which types of interaction are most predictive of students’ sense of community in online graduate courses at a regional comprehensive university. Surveys were used to measure sense of community and the frequency and importance of nine learner–learner interactions.

Interactions that were most predictive of sense of community were introductions, collaborative group projects, sharing personal experiences, entire class discussions, and exchanging resources. The interaction that offered the highest payoff to instructors was exchanging resources. The article …