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Full-Text Articles in Education

Strategic Planning In A Higher Education Context, Kimberley A. Laush Jul 2021

Strategic Planning In A Higher Education Context, Kimberley A. Laush

The Dissertation in Practice at Western University

This organizational improvement plan (OIP) stems from the need for a clearly defined plan to guide initiatives to be implemented in the School of X. Strategic planning is instrumental in higher education (HE) settings and is critical in framing the values, missions, and goals of postsecondary institutions. Engaging stakeholders in meaningful and purposeful ways will help to create a clear direction for the School of X. Exploring the organization’s readiness for change and examining solutions for the identified problem of practice (PoP) frames the basis of the OIP. To evaluate the best strategy for the change process and to achieve …


The Flipped Spanish Classroom: Student Engagement, Satisfaction And Autonomy, Ana Garcia-Allen Oct 2020

The Flipped Spanish Classroom: Student Engagement, Satisfaction And Autonomy, Ana Garcia-Allen

Electronic Thesis and Dissertation Repository

This dissertation investigates how the implementation of a pedagogical innovation in the foreign language (FL) classroom enabled me to explore student engagement, autonomy and course satisfaction and understand preferred practices for FL development. The ‘flipped classroom,’ formally known as the ‘inverted classroom,’ has become ‘the’ new phenomenon in pedagogical innovations in the last few years (Jensen, et al., 2015). In a Flipped Classroom, direct instruction is moved out of the classroom and takes place at home, by means of reading text or viewing a video or a digital presentation. This appears, at least superficially, positive in that it maximizes class-time …


Advancing Employee Engagement With Internationalization Through Networked Leadership Approaches At A Canadian Community College, Inga Wheeler Jul 2020

Advancing Employee Engagement With Internationalization Through Networked Leadership Approaches At A Canadian Community College, Inga Wheeler

The Dissertation in Practice at Western University

This organizational improvement plan, undergirded by social network theory, addresses the lack of engagement by many organizational members with an ambitious internationalization goal at Sky College (a pseudonym). The institutional climate is one in which day-to-day challenges prevail and motives for internationalization are questioned. Drawing on system and adaptive leadership, and within the functionalist paradigm, the case is made for advancing 4 factors to increase engagement with internationalization: a shared vision and understanding of internationalization, improving internal communication systems, fostering knowledge creation and sharing, and increasing connections in the network. The proposed solution is a 12-month series of focus on …


Shifting Directions: Conceiving, Implementing, And Navigating The Inherent Complexities Of Student Recruitment Customer/Constituent Relationship Management (Crm) Systems Within Higher Education, Colin Couchman Jun 2018

Shifting Directions: Conceiving, Implementing, And Navigating The Inherent Complexities Of Student Recruitment Customer/Constituent Relationship Management (Crm) Systems Within Higher Education, Colin Couchman

The Dissertation in Practice at Western University

A Constituent (often and typically referenced as Customer) Relationship Management (CRM) system is utilized within organizations whose focus is on customer development and service. A CRM is both an organizational approach involving significant human and system processes, as well as a technological intervention. Typically, CRMs have been implemented within commercial enterprises, specifically those operations with direct contact with customers or consumers, possibly as end–users of products, or even middle–sales operators such as wholesalers and governmental agencies. Over the past number of decades, higher education institutions in Canada have developed strategic and tactical plans to more fully respond to the changing …