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Full-Text Articles in Education

Empathy Mapping: Bridging Cultural And Linguistic Divides In International Online Education, Juliet Lammers Jun 2021

Empathy Mapping: Bridging Cultural And Linguistic Divides In International Online Education, Juliet Lammers

Teaching Culturally and Linguistically Diverse International Students in Open or Online Learning Environments: A Research Symposium

The concept of empathy, commonly used in user experience (UX) design, has gained traction in distance education communities (Matthews et al., 2017). Empathy offers designers insight into users and their contexts (Neubauer et al., 2017) and helps designers “understand how instruction would be experienced” (Parrish, 2006), thus improving the overall outcome (Lewis & Contrino, 2016; Neubauer et al., 2017; Parrish, 2006). UX designers use a visualization tool called empathy mapping to chart information about their users. Empathy maps are used at the outset of a project and continue to evolve and inform the project as new data emerges. This paper …


Developing Critical Thinking With Rhetorical Pedagogy, Elizabeth Ismail Jun 2020

Developing Critical Thinking With Rhetorical Pedagogy, Elizabeth Ismail

OSSA Conference Archive

The development of critical thinking skills is emphasized as a fundamental attribute of successful graduates (Ritchhart & Perkins, 2005; Willingham, 2008). Some critical thinking textbooks inform students to “see beyond the rhetoric to the core idea being stated” (Moore and Parker, 2009, p. 21); however, other scholars have begun to suggest that rhetoric is intrinsically interrelated to critical thinking and plays a pivotal role in everyday interactions (Saki, 2016). This paper explores the later.