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Higher Education

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Theses and Dissertations

2019

Higher Education

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Perceptions Of Higher Education Faculty Of The Quality, Benefits, And Consequences Of Dual Enrollment Participation, John Philip Mcelveen Dec 2019

Perceptions Of Higher Education Faculty Of The Quality, Benefits, And Consequences Of Dual Enrollment Participation, John Philip Mcelveen

Theses and Dissertations

In this qualitative study, the researcher sought to address a gap in the literature related to identifying and understanding perceptions of collegiate faculty of the quality, benefits, and consequences of dual enrollment participation upon students, their higher educational organization, and their own career paths. Study participants included 36 collegiate faculty and administrators with faculty standing employed full-time by Columbus State University who have taught dual enrollment students in college settings, high school settings, or in both settings. The sequential qualitative design identified perceptions of the participants through application of a survey instrument. The initial phase of data collection was followed …


Measuring Undergraduate Student Satisfaction As An Indicator Of Customer Service In Higher Education, Sanaz Shahi Apr 2019

Measuring Undergraduate Student Satisfaction As An Indicator Of Customer Service In Higher Education, Sanaz Shahi

Theses and Dissertations

The primary purpose of this study was to measuring undergraduate students' satisfaction at Rowan University. The theoretical framework that guided this study was Tinto's Theory, Astin's IEO Model, and Hezberg's Theory. This study use the quantitative method, which includes a survey focused on students' satisfaction of seven areas including: university staff, services provided by the university, academic advisor, class availability, academic major, and campus safety. One hundred seventy nine subjects completed a Likert-type survey using a five-point scale to assess their satisfaction in the seven focus areas. The Statistical Program for the Social Sciences (SPSS) was used to input all …


Impact Of A Leadership Development Intervention On Career Decision-Making Self-Efficacy Of Community College Students: A Quasi-Experimental Research Design, Sarah Jane Mcelroy Mar 2019

Impact Of A Leadership Development Intervention On Career Decision-Making Self-Efficacy Of Community College Students: A Quasi-Experimental Research Design, Sarah Jane Mcelroy

Theses and Dissertations

The overall purpose of this quasi-experimental research study was to determine if a formalized leadership development program had an effect on a community college student's level of career decision-making self-efficacy. This research study utilized the Career Exploration & Decision-Making Learning Experiences Scale (CEDLE) and the Career Exploration & Decisional Self-Efficacy Brief Decisional (CEDSE-BD) questionnaire to determine a student's level of career decision-making self-efficacy before and after participation in a leadership intervention (n = 411). Propensity Score Matching was utilized to account for a variety of confounding variables and self-selection bias. Results showed that community college students who participated in a …


Exploring The Impact Of Diversity Training On The Development And Application Of Cultural Competence Skills In Higher Education Professionals, Kendra Cabler Jan 2019

Exploring The Impact Of Diversity Training On The Development And Application Of Cultural Competence Skills In Higher Education Professionals, Kendra Cabler

Theses and Dissertations

In recent years the terms diversity and inclusion have become major buzzwords across industries and fields of study. Within the field of education broadly, and higher education in particular, a shifting student demographic can be seen across the country. Issues of equity and inclusion have become central complexities for present day educational strategists, and organizations committed to cultivating a culture of inclusion must do so with intentionality. In the context of higher education, this often requires the intentional development of professionals within a particular college or university. There has been a great deal of research concerning the development of cultural …