Education Commons^™

A New Perspective For Quality Improvement In Teaching And Learning Processes, Boon Han Yeap

EDU-COM International Conference

Education has always been facing the challenge in ensuring that the quality of teaching and learning takes place effectively. One possible path for improving the quality of education lies in the application of a Quality Management approach as has been used in Industries, to the teaching and learning process. This paper adopts and uses the principles from one of the Quality Management methods, Total Quality Management as the pedagogical methodology and improved framework in managing, scrutinizing and enhancing the quality of teaching and learning practices in higher education. The paper focuses on the limited application areas of specific key components …