Education Commons^™

Measuring Performance Excellence: Key Performance Indicators For Institutions Accepted Into The Academic Quality Improvement Program (Aqip), Paul J. Ballard

Dissertations

Given growing interest in accountability and outcomes, the North Central Association's Higher Learning Commission developed a new path for accreditation, the Academic Quality Improvement Program (AQIP). The goal is to infuse continuous improvement and quality in the culture of higher education, and to blend traditional accreditation with the philosophy and techniques of the Baldrige Performance Excellence Program. Yet, little is known about the key performance indicators (KPI) that colleges and universities are using to improve their quality and continuous improvement processes.

To this end, my research involved a content analysis of the Systems Portfolios submitted for accreditation by 34 purposefully …

Perceptions Of Political, Academic, And Corporate Leaders: Higher Education Accountability In Georgia, Leslie Gene Fout

Doctoral Dissertations

The purpose of this study was to examine Georgia political, academic, and corporate leaders’ perceptions of higher education accountability. A case study design was used to gain in-depth information. Data were collected through semi-structured interviews with 23 participants.

The findings of the study included the following:

1. Nearly every participant believed the mission and purpose higher education involved providing students with the skills and abilities needed to obtain gainful employment, and thereby make a positive impact on the economic development of the state of Georgia.
2. Approximately half of the participants believed higher education should cultivate an engaged citizenry.
3. No consensus was …