Education Commons^™

Self-Service Technology And The Impact On Academic Libraries: A Perspective Piece By An Access Services Specialist, Crystal Hutchinson

Kansas Library Association College and University Libraries Section Proceedings

Abstract

Self service technology (SST) is inundating the library world with more efficient forms of service for the library user experience. There are different types of SST and each type creates challenges and opportunities in the academic library. This multi-varied approach provides quality support to users who are unfamiliar with the technology, and offers time expediency to those who are adept at using SST. This persuasive paper will show what Kansas academic libraries currently have in the form of SST and encourage libraries to adopt new methods of service. The goal is to get you excited about SST and relieve …

Student Response Rate And Its Impact On Quantitative Evaluation Of Faculty Teaching, Mingchu Neal Luo

The Advocate

Student evaluations of teaching (SET) generate essential information for university administrators and faculty in assessing instruction quality. Lower response rates in student surveys have remained an important technical issue hurting the credibility of SET. This study examined the student response rate and its impact on the results of student quantitative evaluations of faculty teaching in a college of education. It analyzed the quantitative data of course evaluations collected by using the IDEA (Individual Development and Educational Assessment, 2016) survey at a teaching-orientated Midwest state university. Results indicate that 1) the average student response rate of all these courses is 63.6%, …